Specialist, Warehouse Dock Fulfilment

About the role

The Specialist, Warehouse Dock Fulfilment at Estes Forwarding Worldwide (EFW) is responsible for retrieving inventory, packing merchandise, and supporting the fulfillment process. This role operates within a dynamic, fast-paced environment and requires attention to detail and strong communication skills.

Responsibilities

• Retrieve inventory and pack merchandise for shipment according to work orders or oral instructions.
• Control and maintain all records for accurate and timely shipment completion.
• Work in a team environment to complete work assignments.
• Receive and inspect merchandise for quality and accuracy.
• Use computers, email, scanners, and the WMS to track inventory, create paperwork, and document reporting.
• Support and promote company core values.
• Perform other duties as assigned.

Requirements

• High School Diploma or equivalent.
• 0-2 years of experience in a similar role.
• Intermediate proficiency in Microsoft Office, specifically Word and Excel.
• Ability to type and update computer systems quickly and accurately.
• Proven competence to communicate clearly and persuasively with all levels of an organization.
• Mentally and emotionally capable of handling a high-stress environment.
• Experience working in Freight Forwarding or Transportation industry preferred.

Qualifications

• Attention to detail and good follow-up skills.
• Ability to read and interpret general business documents.
• Ability to write routine and general business correspondence.
• Ability to work with peers and communicate basic concepts.
• Good judgment; knows when to escalate issues and when to try to resolve them.
• Ability to work independently or in a team setting, in a fast-paced environment.
• Intermediate proficiency in Microsoft Office, specifically Word and Excel, as well as Internet, web-based, and job-specific software applications, such as the WMS.
• Ability to type and update computer systems quickly and accurately.
• Proven competence to communicate clearly and persuasively with all levels of an organization.
• A team player with a high level of energy and self-motivation.
• Mentally and emotionally capable of handling a high-stress environment.
• Experience working in Freight Forwarding or Transportation industry preferred.

Skills

• Attention to detail and good follow-up skills.
• Ability to read and interpret general business documents.
• Ability to write routine and general business correspondence.
• Ability to work with peers and communicate basic concepts.
• Good judgment; knows when to escalate issues and when to try to resolve them.
• Ability to work independently or in a team setting, in a fast-paced environment.
• Intermediate proficiency in Microsoft Office, specifically Word and Excel, as well as Internet, web-based, and job-specific software applications, such as the WMS.
• Ability to type and update computer systems quickly and accurately.
• Proven competence to communicate clearly and persuasively with all levels of an organization.
• A team player with a high level of energy and self-motivation.
• Mentally and emotionally capable of handling a high-stress environment.

Benefits

• Paid vacation, sick time, and holidays.
• 401(k) plan with company match.
• Medical, dental, and vision insurance.
• Short- and long-term disability plans.
• Life and accidental death & dismemberment insurance.
• Job referral bonus program.

Pay

Competitive pay is offered based on experience and qualifications.

Schedule

The Specialist, Warehouse Dock Fulfilment typically works a standard 40-hour week, Monday through Friday, with occasional overtime as needed.

Company Information

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express Lines with corporate headquarters in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines’ extensive line haul network, providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including Paid vacation, sick time, and holidays, a 401(k) plan with company match, Medical, dental, and vision insurance, Short- and long-term disability plans, Life and accidental death & dismemberment insurance, and a Job referral bonus program.

Equal Opportunity Employer

At EFW, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer and do not discriminate on the basis of sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.