Specialist, Technology Integrations

Job Description Summary ‎ Technology Integrations Specialist – Infrastructure, Network & Telecom (MPG) Home Office: 12871 University Dr., Suite 100, Fort Myers, FL 33907 Schedule: Monday–Friday, 8:00 AM–5:00 PM (OT available as needed) Travel: Required across multiple states, 2–3 trips per month Pay Range: $26–$30/hr + OT Benefits: Medical, Dental, Vision, 401(k), PTO, Paid Holidays About The Role MPG is seeking a hands‑on Technology Integrations Specialist with strong network, telecom, and infrastructure experience. This role supports site deployments, carrier circuit turn‑ups, migrations, troubleshooting, and technical integrations across multiple markets. You’ll work directly with engineers, carriers, vendors, and field teams to ensure seamless connectivity and successful infrastructure implementations. This position is ideal for an infrastructure professional who thrives in the field, enjoys solving complex technical problems, and can work independently while coordinating with senior engineering resources. ‎ How Will You Make An Impact & Requirements ‎ Key Responsibilities Support network, telecom, and infrastructure implementations across multiple sitesCoordinate and troubleshoot carrier circuits, ISP connectivity, and LAN/WAN issuesValidate IP addressing, VLANs, routing, DNS, DHCP, and firewall connectivitySupport switches, wireless, VoIP, SIP, and related technologiesTroubleshoot issues across network, telecom, carrier, and endpoint layersProvide hands‑on support for Windows endpoints and Microsoft cloud servicesAssist with Microsoft 365, Azure/Entra‑joined devices, authentication, printing, and connectivitySupport site openings, migrations, acquisitions, and relocationsWork directly with vendors, carriers, engineers, and field resourcesMaintain technical documentation, diagrams, tickets, and implementation recordsServe as a technical escalation point and assist with root‑cause analysisPerform endpoint configuration and user access tasks within Microsoft 365 and Azure Required Qualifications 3+ years hands‑on experience in network, telecom, infrastructure, or field engineeringStrong understanding of TCP/IP, IPv4, VLANs, switching, DNS, DHCP, routing fundamentalsExperience troubleshooting LAN/WAN and internet connectivityExperience with carrier circuit installations, turn‑ups, or troubleshootingWorking knowledge of switches, firewalls, wireless, and enterprise networkingExperience with RingCentral or Five9 telephonyStrong troubleshooting, documentation, and vendor coordination skillsAbility to work independently and communicate effectively with engineers, carriers, and technical teamsMust have working knowledge of Microsoft Entra, Azure, and Microsoft 365 Preferred Qualifications Networking or collaboration experienceFive9, RingCentral, or similar platformsExperience with Fortinet, SonicWall, Meraki, or comparable technologiesExperience with network monitoring tools (PRTG, SolarWinds)Multi‑site or healthcare environment experienceExperience supporting site openings, migrations, acquisitions, or relocations Ideal Candidate Profile A hands‑on infrastructure professional with strong network and telecom skills who can troubleshoot independently, coordinate with vendors and carriers, and support multi‑site technical deployments. Not a match: Candidates focused primarily on ETL, API development, data engineering, EDI, or business systems analysis without strong infrastructure experience. Benefits Medical, Dental, Vision401(k)PTOPaid HolidaysOT opportunitiesMulti‑state travel exposureCollaborative engineering environment ‎ Compensation Range $20.90 to $31.35 The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.