Specialist Strategy & Sales Operations Lead, Specialist Strategy & Sales Operations

About the role

The Specialist Strategy & Sales Operations Lead, Specialist Strategy & Sales Operations, is responsible for driving data-driven decision-making and operational excellence for the AWS Specialist and Partner organization, focusing on the Compute and Advanced Computing Domain. This role serves as a strategic business partner to Domain leadership, translating complex data into actionable insights, and shaping the strategic direction of sales initiatives.

Responsibilities

• Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
• Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
• Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems.
• Maintains sales tools data quality to ensure accurate reporting and forecasting.
• Implements sales workflows and automation to streamline process and improve seller efficiency.
• Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
• Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
• Acts as primary point of contact to resolve stakeholders’ requests and execute daily operational processes.
• Leads sales tools training and adoption initiatives to improve utilization and productivity.
• Leads cross-functional projects to improve sales efficiency and processes.
• Drives escalations, gap-to-green, and/or other issues to resolution.

Requirements

• 5+ years of Microsoft Excel experience
• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations

Qualifications

• Experience working within a high-growth, technology company
• Experience using data and analytics to drive sales strategy and results

Benefits

Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.