Specialist - Strategic Account
About the role
As a Specialist - Strategic Accounts, you will support strategic customer relationships that are part of significant, long-term contractual agreements by providing services to our customers including sales support, material sourcing, supply chain management, and expediting. You will work with supplier partners to maintain service levels and best sourcing practices. You will identify opportunities for process improvement to enhance efficiency and support customer goals while prioritizing relationships to provide solutions with a consultative service approach.
Responsibilities
- Act as a key point of contact for customers, suppliers, and our operations team to manage order entry and fulfillment
- Expedite material to meet contractual obligations and customer requirements
- Maintain reporting for internal and customer requirements
- Source alternate products as needed to maintain delivery schedules or stock requirements
- Coordinate customer requests with the operations team to ensure delivery and packaging requirements are met
- Communicate promise date, material, delivery changes, manufacturer defects, etc. with the customer
Requirements
- Bachelor’s Degree is preferred
- Experience in Microsoft Office – Excel, Outlook, Word
- Self-motivated, with strong time management and organizational skills
- Demonstrated effectiveness in both written and verbal communication
- Prior experience with sourcing and RFQs
- Industry product knowledge
- Ability to travel 0-25%
Pay
$20.79 - $25.99 per hour. This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.
Benefits
For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. Wesco offers a benefits program for eligible employees, which may include:
- Paid time off
- Medical, dental, and vision coverage
- Retirement savings plans
About the team
At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on. Our company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.