Specialist/Sr Specialist, Communications

Why You'll Love This Job

The Specialist/Senior Specialist of Corporate Communications is part of American’s Global Engagement team, a dynamic and collaborative group that helps shape the company's actions, drives engagement with internal and external stakeholders, and builds and protects the airline’s brand and reputation. Specifically, this position supports our corporate communications work.

What You'll Do

• Support the Corporate Communications team in developing and delivering complex messages clearly and concisely for team members and external audiences.
• Develop compelling communications plans and business education campaigns to help American’s stakeholders understand important business decisions.
• Work to educate media on American, keeping all key stakeholders informed and updated along the way.
• Develop and maintain important relationships with key reporters, handling media on site at events and acting as a company spokesperson.
• Develop and execute communications strategies around sensitive and fast-moving issues with tight deadlines.
• Work on real-time business issues with American’s leadership team and drive the company’s positioning.
• Uphold the integrity of the Global Engagement team by developing and maintaining strong relationships with leaders across the company.
• Provide support and content for other company channels as needed.
• Ability to travel up to 25% of the time

Minimum Qualifications

• Education & Prior Job Experience: Bachelor’s degree or equivalent experience/training. 3 years of relevant work experience in communications or media relations.
• Preferred Qualifications: Education & Prior Job Experience: 5 years of relevant work experience in communications or media relations. Experience working in corporate communications or media relations for a large, multi-national organization. Knowledge of and/or experience in aviation and the commercial airline industry.

Skills, Licenses & Certifications

• Being hardworking and results-oriented and having the ability to work independently and in a collaborative team environment.
• Thriving in a fast-paced environment where you work under pressure and can meet critical deadlines both during normal business operations and after hours as warranted.
• The ability to make independent judgments and decisions while taking ownership of job responsibilities.
• Excellent time-management and project-management skills and the ability to handle multiple projects at once.
• Excellent written communication, verbal communication and presentation skills as well as strategic communications experience.
• Exercising sound business judgment and demonstrating professionalism and discretion in handling confidential and sensitive information.
• Keen attention to detail and accuracy and a strong understanding of AP style and ability to follow other style and branding guidelines.
• High level of proficiency with Microsoft Office including Word, Excel, PowerPoint and Outlook and digital signage platforms.

What You'll Get

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.