Specialist, Communications

About the role

The Specialist, Communications at Carnival Cruise Line supports the execution of internal communications strategies, ensuring effective messaging and engagement for shipboard and shoreside team members. Reporting to the Sr. Manager, Communications, this role assists in managing internal communication channels, developing content, and executing corporate-wide announcements.

Responsibilities

• Write, create, and distribute content for internal audiences, including all internal publications (e.g., The Current newsletter), bios, event invitations, and executive correspondence.
• Maintain the company's modern SharePoint intranet site, partnering with stakeholders companywide to keep content fresh, relevant, and on-brand.
• Fulfill internal requests for assets including information, photography, and videography.
• Support executive and stakeholder communication efforts, including drafting talking points, scripts, and correspondence.
• Maintain current internal distribution lists and support event logistics for internal/external events and staff activations as needed.
• Serve as a member of the company's rotating on-call communications team.

Requirements

The Specialist, Communications must have a Bachelor's Degree in Communications, Journalism, or a related field and 2+ years of experience in an internal communications, public relations, or corporate communications environment. Demonstrated experience writing for diverse internal audiences across multiple channels (newsletter, intranet, executive correspondence, event materials) and supporting executive communications and large-scale internal events is essential.

Qualifications

• Strong writing skills.
• Sharp attention to detail.
• The ability to collaborate across all levels of the organization.

Skills & Abilities

• Scope: Operates within CCL Communications and collaborates with both shoreside and shipboard team members across the brand.
• Problem Solving: Navigates time-sensitive, high-visibility communications situations that require strong judgment and discretion. Anticipates communication needs tied to fast-moving business priorities, identifies gaps in messaging or distribution, and adapts content for diverse audiences, including team members for whom English is a second language.
• Impact: Contributes to the standards and tone of internal communications at CCL and helps protect the brand's voice in every team member-facing touchpoint, including the SharePoint intranet, The Current newsletter, town halls, executive messages and more.
• Leadership: Collaborates with senior leaders, executives, and cross-functional partners to deliver high-quality communications. Mentors interns, models brand standards, and supports the rotating on-call function.