Communications Specialist

About the role

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Responsibilities

• Answer complex questions across internal channels to help drive business decisions
• Perform collection and reporting of data from various sources
• Share findings on channel trends and recommendations for change
• Manage and execute content publishing; provide publishing support to internal stakeholders
• Execute the end-to-end production of internal email campaigns
• Perform channel reporting and analysis to deliver actionable insights on channel strategy
• Handle change requests quickly and efficiently
• Take a proactive, solutions-oriented approach to resolving issues and continuously improving processes
• Utilize Microsoft 365 apps including Excel, Power BI, SharePoint and Viva Engage
• Utilize tools such as Mimecast Aware, Salesforce Marketing Cloud and Adobe Analytics

Requirements

• High School Diploma/GED
• Must be 18+ years of age or older
• 2+ years of experience in communications, content management or analytics role
• Proficiency with content management tools and analytics platforms
• Organizational skills and attention to detail
• Sense of urgency, with ability to manage multiple priorities in a fast-paced, collaborative environment with tight deadlines
• Experience with computers and Windows based programs including Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams
• Able to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST

Qualifications

• High School Diploma/GED
• Must be 18+ years of age or older
• 2+ years of experience in communications, content management or analytics role
• Proficiency with content management tools and analytics platforms
• Organizational skills and attention to detail
• Sense of urgency, with ability to manage multiple priorities in a fast-paced, collaborative environment with tight deadlines
• Experience with computers and Windows based programs including Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft Teams
• Able to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST

Skills

• Strong verbal/written communication skills, including an ability to effectively communicate with both peers and senior leaders
• Ability to work effectively both independently and as a member of a cross-functional team
• Ability to think analytically and problem-solve creatively when needed
• Ability to quickly learn new tools independently

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

Pay

The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm CST.