Specialist Spa Therapist
About the role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career.
Benefits
- Some of the highest compensation rates in the industry
- Free Epic pass(es)
- Free ski and snowboard lessons
- 40% retail discounts
- Epic Service – leading training and development experience
- Wellness benefits to fuel your success
- Ski/Mountain Perks: free passes for employees, employee discounted lift tickets for friends and family, free ski lessons
- Additional employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Full‑time roles eligible for the above, plus health insurance: medical, dental, and vision plans (eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary
Responsible for providing spa guests with safe and effective therapy services while consistently exceeding guest expectations. Therapies may include massage, facials, waxing treatments, etc. Educates guests about product use and recommends products. Keeps work areas clean and treatment rooms organized. Must possess current licenses and certificates as required by state law. Receives commission or pay‑for‑services, which typically represent the majority of compensation for this position.
Responsibilities
- Have complete knowledge of all Spa Services, Packages, Promotions, and retail products presently offered by the spa.
- Maintains professional relationships with spa clientele.
- Educate guest about products used and recommend products for home use.
- Begin and end all treatments on time, adhering to the appointment book and guest scheduling.
- Receive products, verifying the correct products upon arrival, and unpacking products upon arrival.
- Keep work areas clean and treatment rooms organized according to standards.
- Have knowledge of and suggest to guest other beneficial treatments offered in spa.
- Complete client product cards after each body treatment.
- Understand and use universal precautions and sanitary procedures.
- Maintain storage areas to ensure cleanliness, freshness, and organization.
- Frequent checks of equipment and facility to ensure safety and prevent loss of equipment.
- Attend departmental meetings as scheduled by spa management and/or resort management.
- Be familiar with all resort services/features and local attractions to respond to guest inquiries.
- Complies with all Resort policies, procedures and standards of operation.
- Other duties as assigned.