Specialist Solution Engineer

About the role

The Signature Success Plans Sales team is seeking a dynamic and results-driven Sales professional with a proven track record in driving revenue growth for emerging products. As a key member of our team, you will serve as a Signature Success Solution Engineer (SE), supporting the Salesforce License and Signature Success plans sales teams in executing our Go-To-Market (GTM) strategy.

Principal Responsibilities

• Serve as a subject matter expert and strategist across Salesforce clouds, ensuring Signature Success inclusion in select sales opportunities and renewals
• Drive Signature Success revenue growth by partnering with sales teams to position and sell Signature Success plans
• Evangelize Signature Success plans both internally and externally
• Collaborate effectively with various parts of the organization, including core account executives, specialist license sales, Sales Productivity, Marketing, CSG Regional Leaders, Technical Support, and Offer Management
• Facilitate qualification, solution fit, pipeline progression, deal cycle participation, account reviews, and value assessments
• Provide product feedback to Offer Management based upon active field sales engagement

Required Experience

• Degree or equivalent relevant experience required
• 3+ years experience in Technical Sales, Presales/Solution Consulting, Professional Services, or Technical Support
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Required Skills

• Essential Salesforce product knowledge inclusive of Salesforce CRM, MuleSoft, Data Cloud, Tableau or Agentforce
• Proven background in technical sales, presales/solution consulting, professional services, or technical support
• Great attention to detail, with strong analytical and problem-solving skills
• Collaborative and consultative work style, ability to thrive in a high-velocity, highly dynamic work environment
• Deep understanding of customer success principles, solutioning approaches, and considerations
• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive-level buy-in
• Knowledge of Salesforce product and platform features, capabilities, and use cases
• Ability to travel up to 25%

Attributes

• High energy, outgoing, positive attitude, and ability to motivate others
• Results-driven, tenacious, and driven to succeed in a fast-paced environment
• Ability to learn quickly and adapt to change

Nice to Haves

• Salesforce ORG62 quote and sales forecasting knowledge
• Industries specialized knowledge inclusive of Financials, Manufacturing, Healthcare, Retail or Public Sector
• Salesforce Architect Certification for applicable cloud