Specialist Residency

Compensation

Compensation Type: Hourly
Compensation: $20.85

ESSENTIAL JOB FUNCTIONS

• Serves as a College Residency Officer, maintaining responsibility for certifying in-state tuition rates for eligible students.
• Maintains thorough and complete understanding of the guidelines listed in the Ohio Revised and Administrative Codes related to Ohio residency eligibility.
• Interprets those guidelines and relevant College and department policies and procedures to ensure compliance and determine best course of action.
• Reviews incoming information and documentation for completeness, evaluates the documentation confirming satisfaction of Ohio Revised & Administrative Codes requirements making the student eligible for in-state tuition, and responds to student in a timely manner.
• Displays technical competence working within the student information system, document management/workflow system, and other electronic tools.
• Counsels students with temporary/contingent residency statuses and facilitates updates when appropriate.
• Assists individuals with understanding State of Ohio Residency requirements.
• Works with new and continuing students, gathering information to understand and evaluate their individual circumstances regarding Ohio residency and general policies and procedures.
• Maintains confidentiality of student records and other information.
• Provides comprehensive customer service in high volume and challenging fast-paced environment, addressing most issues on the spot and referring student to appropriate department for further assistance as necessary.
• Responds to student inquiries in-person, via the telephone, and electronically regarding residency and related matters such as admissions, financial aid, registration and general college policies and procedures.
• Updates/maintains the Columbus State Residency website, residency application, and residency forms.
• Attends all required departmental meetings and trainings.
• Manages multiple assignments of varying complexity while meeting federal, state, and internal regulations & procedures, with the ability to adapt to changing needs of the College and business partners.
• Trains and conducts outreach and responses to inquiries in-person, via the telephone and electronically.
• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Culture of Respect

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

WORKING CONDITIONS

Typical office environment. Regular exposure to moderate noise typical business offices. Must travel to various Columbus State campuses and sites.

Minimum Education And Experience Required

• A High School Diploma or GED
• Three (3) years progressively responsible clerical experience in the area of the assigned specialized function.
• An appropriate combination of education, training, coursework and experience may qualify a candidate.

LICENSE AND CERTIFICATIONS

• State Motor Vehicle Operators License or demonstrated ability to gain access to work site(s).

Additional Information

• In order to ensure your application is complete, you must complete the following:
• Please ensure you have all the necessary documents available when starting the application process.
• For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.
• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.
• If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.