Specialist, Research and Matching

About the Role

McLane teammates are diverse professionals who work together seamlessly to keep operations running smoothly. As a Research and Matching Specialist, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to resolve supplier inquiries, enter supplier invoices, and perform research on invoices that do not match. McLane leaders empower teammates to learn from industry leaders, develop skills, and build lasting connections nationwide.

Responsibilities

• Answer main phone line for supplier inquiries.
• Accept supplier inquiries via mail, email, fax, or phone.
• Communicate research results to the supplier within 20 days of receipt of the inquiry.
• Record and manage work inside the imaging and workflow system.
• Name the source of the error so those interested can make improvements.
• Accurately key all relevant data from the supplier's invoice.
• Enter all invoices the same day received to earn all available cash discounts.
• Research invoices that do not successfully match to product receiving reports, including past due invoices.
• Correct EDI data when possible so EDI invoice can progress forward with system processing.
• Monitor incoming paper invoices when the supplier has been converted to EDI.
• Communicate needed changes to reduce extra work.
• Track and report the invoice match rate to interested supervisors.
• Other duties may be assigned.

Requirements

• High School diploma or GED.
• 1 year of data entry experience.
• Ability to communicate well at all levels both verbally and in writing.
• Ability to assess and prioritize work to meet company, department, and supplier deadlines.
• Ability to type 40 WPM using PC and 10 key speed of 100 KPM with 95% accuracy.
• Proficient with general computer and software skills.
• General bookkeeping and/or accounts payable experience is preferred.
• Knowledge of Oracle is preferred.
• Ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely.

Skills

• Teamwork oriented
• Organized
• Problem solver
• Detailed

Benefits

• Generous benefits starting on your 60th day: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.
• Earn vacation time and sick leave accrual from day one, and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, and tuition reimbursement program.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.