Specialist Request For Proposal

About the role

This role is based at one of our corporate offices in Memphis, TN or Dallas, TX. You will be part of a Sales Support Team that coordinates the administrative, auditing, reporting, lead management, and Request for Proposal (RFP) management efforts and processes of Hilton Sales' teams.

Responsibilities

• Manage multiple requests using Salesforce and other internal Hilton systems.
• Act as the dedicated follow-up for accounts, Hilton account owners, and provide dedicated support for both internal and external customers and hotels.
• Aid your Sales work group to address out-of-office situations, customer and hotel needs, and support for accounts.
• Perform a daily review of business demands and work on action plans to address opportunities within your respective Sales team.
• Manage different administrative and/or ad hoc projects.

How You'll Collaborate With Others

• Collaborate and create documentation for both internal and external customers.
• Participate in recurring, informative, team-building, and cross-team events with the sales teams.
• Partner with Commercial and IT teams on Sales system improvement testing.

Deliverables You'll Take Ownership Of

• Participate in and help complete annual departmental objectives.
• Build ideas to troubleshoot the team's current stressors and contributors to work/life balance, and areas where time or resources are being wasted.

What It Takes to Make the Stay

• One (1) year strong administrative and support experience.
• Proficiency in Microsoft Office applications including Excel.
• Experience/exposure within the travel and/or sales support industry.
• Experience/exposure with systems that power Hilton's sales infrastructure is helpful (e.g., Salesforce, Cvent).
• Advanced Excel functions (VLOOKUPS, Pivot Tables, etc.).
• Fluent in English and Spanish (both written and verbal).

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what's next.

Pay Range

The pay range for this role is $23.50-$25/hour and is determined based on applicable and specialized experience and location.

About Us

Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical. Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.