Specialist-Registration

Patient Flow

The position is responsible for:

• Scheduling appointments
• Interviewing patients for medical and insurance information
• Explaining charges and policies
• Entering charges
• Collecting payments
• Directing patients and visitors appropriately

Key Functions

Key functions include:

• Managing work queues and daily workflow
• Pool management
• Processing referrals

Skills for Success

• Strong collaboration and teamwork skills
• Excellent communication and customer service skills

Qualifications

• A High School Diploma or equivalent
• Basic Life Support (BLS) certification through the AHA preferred
• 1–2 years of experience in a healthcare setting preferred
• Knowledge of medical terminology and clinical practices preferred
• Experience with ICD-10 and CPT coding preferred
• Ability to interpret insurance information required
• Basic proficiency in Microsoft Office (Word, Excel, PowerPoint) required

About the Role

This role supports patient flow from entry to destination in a timely, accurate, and professional manner.

Department

Orthopedics – Methodist Medical

Schedule

Monday–Friday, 8:30 AM – 5:00 PM or 8:00 AM – 4:30 PM schedule rotation (onsite)

Pay

TBD

Schedule

TBD

Benefits

TBD

We are an Equal Opportunity Employer

IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.