Jobs · Administrative · Kentucky

Specialist Registration

St. Elizabeth Healthcare · Florence, KY · 1 mo ago
AdministrativeOther
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No metadata like Job ID. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "Engage with us for your next career opportunity. Right Here. Job Type Regular Scheduled Hours 0 💙 Why You’ll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do. 🌟 Benefits That Support You We invest in you — personally and professionally. Enjoy Competitive pay and comprehensive health coverage within the first 30 days. Generous paid time off and flexible work schedules Retirement savings with employer match Tuition reimbursement and professional development opportunities Wellness, mental health, and recognition programs Career advancement through mentorship and internal mobility" Then "Job Summary Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background." Then "Job Description Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment. Verifies the patient’s insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials. For outpatient exams, completes an estimate of charges to determine patient’s liability. For all other patients, determines financial liability from the insurance response and collects any amount due from the patient. Scans all requirement documents and obtains all appropriate signatures from patients. Completes all forms required by governmental or commercial payers.Following the AIDET principles, greets and assists patients, interacts with visitors, physician’s office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality. Provides wheelchair assistance to patients/visitors and transports as needed.Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area. Responsible for reading posted notices, memos, and emails. Attends department meetings/huddles.Consistently adheres to all department policies and procedures.Including uniform requirements.Responsible for completing annual hospital and department educational requirements.Perform other related duties incidental to the work described herein." Then "Education, Credentials, Licenses High School Graduate or Equivalent Specialized Knowledge Proven track record of excellent customer service skills.Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)Good typing skills / data entry skillsGood interpersonal skills (work with the public)Excellent communication skills (both written and verbal)Maintain patient confidentiality Kind And Length Of Experience Previous clerical or customer service experience FLSA Status Non-Exempt Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community." We need to separate sections: About the role (maybe job summary?), Responsibilities (job description), Requirements (education, credentials, licenses?), Qualifications (maybe specialized knowledge?), Skills (customer service, computer, typing, interpersonal, communication, confidentiality), Benefits (list from benefits paragraph), Pay (maybe "Competitive pay" mentioned), Schedule (maybe "flexible work schedules"). We must not create sections with filler like "not specified". So we need to see if we have specific content for each. - About the role: Could be the introductory paragraph about mission, values, etc. That's substantive. Could be "About the role" heading. - Responsibilities: Job description details. - Requirements: Education, Credentials, Licenses: "High School Graduate or Equivalent". Also maybe "FLSA Status Non-Exempt" is not a requirement but could be metadata; but we can include as part of Requirements? Might be considered minor metadata; but we can include if we want. However we should not include "FLSA Status" as a heading; but we can include it in a paragraph under Requirements. - Qualifications: Could be "Specialized Knowledge" etc. But we already have skills. Might combine. - Skills: list of skills: customer service, computer navigation, typing/data entry, interpersonal, communication, confidentiality. - Benefits: list: Competitive pay and comprehensive health coverage within first 30 days; Generous paid time off and flexible work schedules; Retirement savings with employer match; Tuition reimbursement and professional development opportunities; Wellness, mental health, and recognition programs; Career advancement through mentorship and internal mobility. - Pay: "Competitive pay" is mentioned; we could have a Pay section with that detail. However we already mentioned pay in Benefits; but we can still have a Pay section if we have specific content: "Competitive pay". It's specific enough. We'll include. - Schedule: "flexible work schedules" mentioned; also "Scheduled Hours 0" maybe placeholder? Not specific. We have "flexible work schedules". That's specific enough for Schedule section. We must avoid duplication: Benefits already includes flexible work schedules; but we could still have Schedule section referencing flexible work schedules. Might be okay but could be considered duplication. The instruction: "Prefer a few substantive sections over many thin ones." Might be better to combine schedule into Benefits or not create separate Schedule if it's thin. However we have "flexible work schedules" as a benefit; we could keep Benefits section and not create Schedule. But we also have "Competitive pay" as benefit; we could keep Benefits and not create Pay. However the instruction says: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state them, so we can create them. But we should avoid thin sections; but we have multiple items for each. We could create Benefits section with list; Pay section with "Competitive pay"; Schedule section with "flexible work schedules". That seems okay. Now we need to format using

for section headings,
  • for any list of duties/requirements/benefits, and

    for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. There's none obvious besides maybe "Right Here." etc. We'll keep substantive. We need to output only HTML fragment, no /, no markdown. Let's craft sections:

    About the role

    At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

    Responsibilities

    • Interview patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
    • Verify patient’s insurance through the on‑line eligibility system and determine which payer to enter in the account to minimize denials.
    • For outpatient exams, complete an estimate of charges to determine patient’s liability; for all other patients, determine financial liability from the insurance response and collect any amount due from the patient.
    • Scan all required documents and obtain all appropriate signatures from patients.
    • Complete all forms required by governmental or commercial payers.
    • Following AIDET principles, greet and assist patients, interact with visitors, physician’s office staff, physicians, and other employees according to department goals while maintaining appropriate patient confidentiality.
    • Provide wheelchair assistance to patients/visitors and transport as needed.
    • Cross‑train to other Registration areas to ensure efficient, knowledgeable coverage as needed.
    • Relocate to other locations as needed per patient volumes.
    • Maintain knowledge level after training by keeping current on procedures pertaining to each area.
    • Read posted notices, memos, and emails; attend department meetings/huddles.
    • Adhere consistently to all department policies and procedures, including uniform requirements.
    • Complete annual hospital and department educational requirements.
    • Perform other related duties incidental to the work described.

    Requirements

    • High School Graduate or Equivalent
    • FLSA Status: Non‑Exempt

    Qualifications

    Proven track record of excellent customer service skills.

    Skills

    • Ability to navigate computer systems (Microsoft Office, registration systems, EPIC)
    • Good typing / data entry skills
    • Good interpersonal skills (work with the public)
    • Excellent communication skills (both written and verbal)
    • Maintain patient confidentiality

    Benefits

    • Competitive pay and comprehensive health coverage within the first 30 days
    • Generous paid time off and flexible work schedules
    • Retirement savings with employer match
    • Tuition reimbursement and professional development opportunities
    • Wellness, mental health, and recognition programs
    • Career advancement through mentorship and internal mobility

    Pay

    Competitive pay

    Schedule

    Flexible work schedules

    Check duplication: Benefits already includes competitive pay and flexible work schedules; but we also have separate Pay and Schedule sections. Might be considered duplication but still each section has specific content. The instruction: "Prefer a few substantive sections over many thin ones." Having Pay and Schedule sections may be thin (single sentence). Could combine them into Benefits. However the instruction says never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state them, but we could still choose to not create separate sections if they'd be thin. The instruction: "Prefer a few substantive sections over many thin ones." So better to avoid thin sections. So we should not create separate Pay and Schedule sections; instead include those details within Benefits. However we already have them in Benefits list; we could keep them there and not create separate Pay/Schedule sections. That would reduce number of sections. Thus final sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits. We need to ensure we include all substantive info: The benefits list includes competitive pay, comprehensive health coverage within first 30 days, generous paid time off and flexible work schedules, retirement savings with employer match, tuition reimbursement and professional development opportunities, wellness, mental health, and recognition programs, career advancement through mentorship and internal mobility. That's all. We also need to include the "Job Summary" maybe as part of About the role or Responsibilities? The job summary is a brief description: "Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background." This could be placed under About the role or Responsibilities. Since we

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