Specialist-Product Quality & Safety

About the role

The Specialist - Product Quality & Safety plays a pivotal role in supporting the end-to-end lifecycle of Staples Brand Group products. You will partner with cross-functional teams—including Category Development, Engineering, Operations, Sourcing, Legal, Sustainability, and Risk Management—to integrate product quality, safety, and compliance requirements across the product lifecycle.

Responsibilities

• Collaborate with cross-functional teams—including Category Development, Engineering, Operations, Sourcing, Legal, Sustainability, and Risk Management—to integrate product quality, safety, and compliance requirements across the product lifecycle.
• Carefully coordinate product testing, inspection, and validation activities to ensure adherence to internal standards and regulatory requirements.
• Support early-stage product development by participating in design reviews, risk assessments, and specification validation.
• Analyze product quality data, identify trends, and recommend mitigation actions to reduce defects, returns, and customer complaints.
• Conduct root cause analysis and assist in implementing corrective and preventive actions (CAPA).
• Maintain compliance documentation, certifications, and technical files; support regulatory reporting and assist with internal/external audits.
• Monitor evolving regulatory requirements and maintain compliance tracking tools to identify risks and ensure readiness.
• Lead or coordinate discrete project workstreams and contribute to continuous improvement initiatives enhancing product quality, safety, and supplier performance.

Requirements

• Basic Qualifications:
• Bachelor’s degree in Engineering, Quality, Manufacturing, Supply Chain or a related field, or equivalent work experience.
• 3+ years of progressively responsible experience in product quality, product safety, compliance, or a related field.
• Demonstrated experience supporting product quality, safety, or compliance programs in manufacturing, retail, or consumer products.
• Experience using quality tools (e.g., root cause analysis, CAPA, defect tracking).
• Experience coordinating product testing, inspections, or validation activities.
• Basic knowledge of regulatory and compliance requirements relevant to consumer products.
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word).

• Preferred Qualifications:
• Experience analyzing product quality data (returns, defects, customer feedback) and identifying trends.
• Professional certifications such as ASQ CQE (Certified Quality Engineer)
• Experience with advanced problem-solving methodologies, tools, and best practices.
• Familiarity with continuous improvement initiatives and supplier accountability programs.
• Experience in the retail or consumer goods industry.

Qualifications

• Strong collaboration and teamwork skills, with the ability to partner effectively across departments and with external stakeholders.
• Effective problem-solving and analytical thinking, using data-driven insights to drive quality improvements.
• Proactive, customer-focused mindset dedicated to product excellence and reliability.
• Adaptability and a continuous improvement orientation to thrive in a fast-paced environment.
• Excellent organizational and project management skills for handling multiple priorities and meeting deadlines.
• Clear and professional written and verbal communication skills, translating technical concepts into actionable insights for business partners.

Benefits

• Paid Time Off (PTO): 22 days plus 7 major holidays and 1 floating holiday.
• Discounts: Online and retail discounts.
• Wellness Programs: Physical and mental health wellness programs.
• On-site Amenities: Daycare, cafeteria, fitness center, and coffee shop at our HQ.

Pay

Competitive base salary + bonus on eligible positions.

Schedule

Not specified.

Skills

• Collaboration and teamwork skills.
• Problem-solving and analytical thinking.
• Customer-focused mindset.
• Adaptability and continuous improvement orientation.
• Organizational and project management skills.
• Clear and professional communication skills.

Benefits

• Discounts: Online and retail discounts.
• Wellness Programs: Physical and mental health wellness programs.
• On-site Amenities: Daycare, cafeteria, fitness center, and coffee shop at our HQ.

Staples is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.