Specialist, Patient Care III

Job Description Summary ‎ Patient Care Specialist III – Front Office (Primary Care Clinic) Location: 6731 Professional Pkwy W, Suite 100, Lakewood Ranch, FL 34240 Schedule: Monday–Thursday 8:00am–5:00pm, Friday 8:00am–4:00pm Lunch: 1 hour Pay: $22–$23/hr Experience Required: 3+ years in healthcare (Primary Care strongly preferred) Environment: Friendly, team‑oriented, fast‑paced clinic supporting 4 providers. About The Role We’re looking for an experienced Patient Care Specialist III with strong primary care front‑office experience to join our Lakewood Ranch clinic. This role is ideal for someone who thrives in a fast‑paced environment, enjoys multitasking, and can confidently manage scheduling, phones, insurance verification, and patient check‑in/check‑out. You’ll be the first point of contact for patients and play a key role in ensuring smooth clinic operations and an exceptional patient experience. ‎ How Will You Make An Impact & Requirements ‎ Why You’ll Love Working Here Monday–Friday schedule — no weekendsWarm, family‑feel environment where everyone helps each otherSupportive providers and a fun, friendly teamFast‑paced clinic with strong teamwork and clear workflowsOpportunity to grow in advanced front‑office responsibilitiesFull benefits + PTO + paid holidays A Day in the Life Greet, register, and check in patients; verify insurance and collect copaymentsAnswer multi‑line phones, schedule appointments, and support daily provider workflowsCheck patients in/out, manage referrals, authorizations, and medical record requestsPerform core front‑office tasks: scanning, faxing, uploading documents, and maintaining accurate EHR dataCoordinate scheduling across multiple providers to keep patient flow running smoothlyReview accounts, resolve basic billing issues, and partner with billing when neededMaintain HIPAA compliance and handle sensitive information appropriatelyProvide friendly, professional customer service in a fast‑paced clinic environment What You Bring 3+ years of healthcare experience (Primary Care front office required)Strong experience with:SchedulingMulti‑line phonesInsurance verificationPatient registrationCollecting copaymentsCheck‑in/check‑out workflowsExperience in value‑based care preferredAbility to multitask in a fast‑paced, high‑volume clinicStrong customer service and communication skillsTeam‑player mindset with reliable attendanceFamiliarity with EHR systems; Athena experience is a plusProfessionalism, accountability, and alignment with organizational valuesBilingual (English/Spanish) preferred Benefits Medical, Dental, Vision insurance401(k)PTOPaid holidaysSupportive, friendly work environment ‎ Compensation Range $22.00 to $33.00 The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.