Specialist, Operations Quality 1

About the role

Functional Area: Quality (QUA); Career Stream: Operations Quality (OPQ); Role: Specialist (SPE); Job Code: SPE-QUA-OPQ; Band: 08; Location: Fort Worth, Texas, USA; Hiring Manager: Anand Varadarajan. The Quality Specialist is responsible for the three major phases of Quality Management — Quality Planning/Prevention, Corrective Action, and Continual Improvement — leading process/procedure definition and maintaining a continuous flow of high‑quality products to customers. Celestica (NYSE, TSX: CLS) enables the world's best brands, partnering with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. Headquartered in Toronto with teams in 40+ locations across 13 countries, Celestica brings global expertise in design, manufacturing, hardware platform and supply chain solutions from drawing board to full‑scale production and after‑market services.

Responsibilities

• Lead the team to handle all quality excursions independently, and take effective actions on time
• Oversee the product & material quality from NPI to mass production
• Develop the quality control plan for respective area (material/process/product)
• Monitor and report quality KPI for internal (factory) and external (customer)
• Drive continuous improvement to benefit customer, CLS and supplier.
• Develop and maintain internal quality system, procedures, work instructions and workmanship standards
• Lead process/product/system/supplier audit and improvement actions follow up.
• Industry standards (e.g. ISO) Compliance audit Safety audit etc.
• Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally)
• Coach junior quality staff to improve their quality knowledge.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.

Requirements

Typical experience: 4 to 6 years in a similar role or industry. Typical education: Bachelor's degree in a related field, or an equivalent combination of education and experience; educational requirements may vary by geography.

Qualifications

• Strong knowledge of quality tools, ISO and IPC standards and processes
• Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format
• Strong knowledge of product and manufacturing processes
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on‑time delivery and profitability of the unit
• Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Knowledge of Six sigma and Lean Kaizen.
• Ability to effectively communicate with a wide variety of internal and external customers