Specialist, Operations Quality 1

About the role

The Quality Specialist is responsible for dealing with the three major phases of Quality Management - Quality Planning/Prevention, Corrective Action, and Continual Improvement. The quality specialist will lead process/procedure definition, and maintain a continuous flow of high quality products to our customers.

Responsibilities

• Lead the team to handle all quality excursions independently, and take effective actions on time
• Oversee the product & material quality from NPI to mass production
• Develop the quality control plan for respective area (material/process/product)
• Monitor and report quality KPI for internal (factory) and external (customer)
• Drive continuous improvement to benefit customer, CLS and supplier
• Develop and maintain internal quality system, procedures, work instructions and workmanship standards
• Lead process/product/system/supplier audit and improvement actions follow up
• Follow up the EC(Engineering Change), SPCN(Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate
• Coach junior quality staff to improve their quality knowledge
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment

Requirements

• Strong knowledge of quality tools, ISO and IPC standards and processes
• Knowledge of software and its uses in generating reports capturing data presenting data in an understandable format
• Strong knowledge of product and manufacturing processes
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality, on-time delivery and profitability of the unit
• Knowledge of quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Knowledge of Six sigma and Lean Kaizen
• Ability to effectively communicate with a wide variety of internal and external customers

Qualifications

Typical Experience: 4 to 6 years in a similar role or industry. Typical Education: Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.

Work Environment

Duties of this position are performed in a normal office environment. Duties may require repetitive manual movements, carrying, pushing or pulling light objects, crouching, climbing, sustained visual concentration on small areas, such as monitors, screens, precise eye/hand coordination, sustained visual concentration on numbers, legal documents.