Specialist IV - Serials and Public Services

Position Description Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section. Major/Essential Functions Helps maintain electronic journal listings in DoclineAssists patrons at reference deskProcesses paperwork for journal subscriptions. Monitors and processes all changes to serials. Claim journals not receivedMonitors specialized equipment (e.g., poster printer and scanner) for any issues, and reports those as needed. Troubleshoots as neededRetrieves mail and delivers to appropriate parties. Prepares outgoing mail Required Qualifications High school plus 4 years experience. Additional education may substitute on a year for year basis. Preferred Qualifications Bachelor's degree is preferredThree or more years of customer service experienceLibrary experience Required Attachments Professional/Personal References, Resume / CV Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options – Individual health insurance provided at no cost for full-time team membersPaid Time Off – Including holidays, vacation, sick leave and moreRetirement PlansWellness ProgramsCertified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more. Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at https://app4.ttuhsc.edu/payplan. EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.