Specialist III - Golf Shop Operations Specialist

Primary Responsibilities

• Oversees the comprehensive golf operation with professionalism and proficiency in the absence of the Golf Professional/Golf Shop Operations Manager.
• Delivers exceptional customer service, expert guidance, and aid to all patrons.
• Plans and maintains play, ensuring smooth guest check-in and fee collection through coordination with the starter/marshall.
• Takes part in overseeing the practice facility.
• Supervises, schedules, and trains golf shop personnel as directed by the Golf Professional/Golf Shop Operations Manager.
• Aids in purchasing, receiving, displaying, inventorying, controlling, promoting, and selling merchandise.
• Keeps abreast of and promotes all golf course activities, programs, and services.
• Supports the management of the handicap program and golf club rentals.
• Contributes to marketing and promoting new memberships and play.
• Aids in the daily revenue reporting of the golf course.
• Aids in the coordination of tournaments and outings.
• Contributes and assists in the creation of newsletters, informational materials, and promotional content, including social media updates.
• Maintains a consistently professional demeanor and appearance.

Other Specifications

• Requires a general knowledge of standard office functions.
• Requires good knowledge of procedures and practices.
• Must be able to use standard office software.
• Must be able to apply policies and procedures and solve routine problems of a repetitive nature.

Nature And Purpose Of Position

Assist the Golf Professional/Golf Shop Operations Manager in the daily operations of The Bearkat Course. The position will promote an exceptional golf experience and provide excellent services and programs to all patrons.