Specialist I, Unsecured Bankruptcy

About Us

Fueled by a fundamental belief in innovation, Resurgent Capital Services is an industry-leading financial services company in our sector. It all began 25 years ago when a small group of successful entrepreneurs had a vision for a new type of asset receivables company. One with a commitment to superior service and a personal touch with every interaction. We believe that demonstrating integrity in everything we do, maintaining a strong commitment to compliance, and doing things the right way is a sustainable business model. We want you to feel like your work has an impact and makes a difference every day. Join us as we develop strategies for change and transform the trajectory of your career!

Role & Responsibilities

The Specialist I for Unsecured Bankruptcy is responsible for multiple post-purchase functions and requirements at the seller and contract level. The responsibilities include tracking direct payments; filing proof of claims, withdrawals, and amended claims; filing for unclaimed funds; and also serves as a liaison to the sellers, buyers, clients, and trustees. This position reports directly to the Director of Unsecured Bankruptcy Operations and Client Servicing.

• Verify BKS accurately reflects portfolio specs based on the contract terms.
• Monitor portfolios at the seller level to ensure specific work efforts restrictions are being performed.
• Serve as an escalation point of contact regarding media ordering and tracking.
• Investigate acts on weekly direct pay reports to determine and perform needed action to minimize direct pays and ensure we have received all funds disbursed post-sale.
• Communicate with and maintain excellent relationships with seller/buyer contacts as well as the Trustee's.
• Create reports for senior management of bankruptcies remaining in a pending status.
• Process monthly remittance files and request funds for forwarding to the current owner of accounts.
• Process monthly reports for putbacks and buybacks.
• Manage the AskBK mailbox and BOSS and ensure CTQ's are met.
• Maintain reporting and tracking databases.
• Request media required for claim filing.
• File proof of claims, transfer of claims, withdrawals, and amended claims.
• Review proof of claims and transfer of claims forms.
• Serve as a liaison with Courts, Districts, and Trustee's offices to increase access to Pacer/ECF.
• Track and process Trustee/BK Attorney refund request.
• Research, request, and track unclaimed funds.
• Maintain acceptable levels of accuracy and productivity.
• Ensure processes are documented and updated as required.

Skills & Qualifications

• 1-2 years in bankruptcy, operations, and/or client services background preferred.
• Bankruptcy knowledge preferred.
• Possess strong analytical skills.
• Working knowledge of Microsoft Excel, Access, and/or SQL Server preferred.
• Ability to understand and comprehend contracts and other legal documents.
• The ability to multi-task and meet deadlines; must have demonstrated this task in a previous position or assignment.
• Detail oriented and able to work with minimal supervision.
• Excellent verbal and written communication skills.
• Exceptional organizational skills.
• Associate in good standing.
• Strong work ethic and committed to company values.

Educational Requirements

Four-year college degree preferred.