Specialist, Human Resources
Royal Caribbean Group · Miami, FL · 2 mo ago
Human ResourcesFull-time
Position Summary
This position serves as the initial point of HR generalist contact for front line employees, managers, and external parties relating to the day-to-day management of the HR function.
Responsibilities
- Consulting on general HR questions, benefits inquiries, interpreting the employee handbook and company policy to provide guidance to the business
- Engaging with the centers of excellence when appropriate
- Collaborates with managers and HRBP in preparation of disciplinary actions and/or performance improvement plans
- Provides HR support, ensures factual basis and appropriate documentation results
- Maintains internal systems (including processing, position management, opening requisitions)
- Pulls reports on the status of requisitions/positions for assigned areas and provides recommendations based upon data
- Consults with business leaders in regard to workforce changes resulting in terminations, reports to, location, cost center changes, etc.
- Acts as a change agent for HR transformation
- Prepares materials for pulse survey reviews, consults with HRBP on trends and recommendations
- Prepares internal offer and promotion letters and retains documentation in employee file
- Participates in talent reviews, succession planning, engagement action planning and other HR strategic initiatives to support the HRBPs and the business
- Owns the new hire experience for assigned area(s)
- Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check-ins
- Creates and maintains area-specific recognition program and/or newsletter in support of the employee experience
- Actively partners with centers of excellence and HRBPs to support brand/function strategy, help to diagnose need, and execute on COE and business initiatives
- Conducts exit interviews and supports offboarding
Qualifications, Knowledge And Skills
- Bachelor’s degree in human resources, industrial relations or business administration or directly related human resources generalist experience
- Minimum of two years of generalist experience in human resources
- PHR/SHRM-CP certification preferred
- Exercises influence with business clients and HR COEs
- Persuasive verbal and written communication skills
- Critical and conceptual thinking to drive objectivity and data based decision making
- Ability to work in a fast paced environment and demonstrate a sense of urgency
- Excellent customer service skills with the ability to find alternative solutions to business inquiries, as appropriate
- Insures high level of confidentiality in all aspects of work
- Professional presence
- Proficient in MS office suite, SuccessFactors or other HRIS