Jobs · Human Resources · Florida

Specialist, Human Resources

Royal Caribbean Group · Miami, FL · 2 mo ago
Human ResourcesFull-time

Position Summary

This position serves as the initial point of HR generalist contact for front line employees, managers, and external parties relating to the day-to-day management of the HR function.

Responsibilities

  • Consulting on general HR questions, benefits inquiries, interpreting the employee handbook and company policy to provide guidance to the business
  • Engaging with the centers of excellence when appropriate
  • Collaborates with managers and HRBP in preparation of disciplinary actions and/or performance improvement plans
  • Provides HR support, ensures factual basis and appropriate documentation results
  • Maintains internal systems (including processing, position management, opening requisitions)
  • Pulls reports on the status of requisitions/positions for assigned areas and provides recommendations based upon data
  • Consults with business leaders in regard to workforce changes resulting in terminations, reports to, location, cost center changes, etc.
  • Acts as a change agent for HR transformation
  • Prepares materials for pulse survey reviews, consults with HRBP on trends and recommendations
  • Prepares internal offer and promotion letters and retains documentation in employee file
  • Participates in talent reviews, succession planning, engagement action planning and other HR strategic initiatives to support the HRBPs and the business
  • Owns the new hire experience for assigned area(s)
  • Provides onboarding support, facilitates department-specific new hire orientation and conducts new hire check-ins
  • Creates and maintains area-specific recognition program and/or newsletter in support of the employee experience
  • Actively partners with centers of excellence and HRBPs to support brand/function strategy, help to diagnose need, and execute on COE and business initiatives
  • Conducts exit interviews and supports offboarding

Qualifications, Knowledge And Skills

  • Bachelor’s degree in human resources, industrial relations or business administration or directly related human resources generalist experience
  • Minimum of two years of generalist experience in human resources
  • PHR/SHRM-CP certification preferred
  • Exercises influence with business clients and HR COEs
  • Persuasive verbal and written communication skills
  • Critical and conceptual thinking to drive objectivity and data based decision making
  • Ability to work in a fast paced environment and demonstrate a sense of urgency
  • Excellent customer service skills with the ability to find alternative solutions to business inquiries, as appropriate
  • Insures high level of confidentiality in all aspects of work
  • Professional presence
  • Proficient in MS office suite, SuccessFactors or other HRIS

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