Specialist Housing Partner, hireful

Location: 100% onsite, working across 2 schemes in the Yorkshire region.

About the role

At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home—and is committed to making that a reality. As a Specialist Housing Partner (Independent Living Housing Officer), you'll be at the heart of their Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life's changes, to resolving challenges with empathy and professionalism, you'll be a trusted presence and a force for good.

Responsibilities

• Be a visible, supportive presence in their schemes, building strong relationships with residents.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Encourage community engagement and help residents live independently for as long as possible.
• Recognise safeguarding concerns, identify customers who may need additional support, and work collaboratively with partner agencies to signpost and access appropriate services and interventions.
• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care, collaborating with internal teams and external partners to deliver joined-up support.
• Escalate and take cases to court as a last resort, ensuring all other options have been explored first.

Why this role matters

You won't just be managing housing—you'll be creating safe, supportive environments where people can thrive. Every day, you'll make a meaningful impact in someone's life.

Requirements

• Experience delivering housing management services within a specialist or generic housing context.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience.
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
• Knowledge of safeguarding practices within a housing context.
• Regular business travel will be necessary to other sites and off-site meetings as required.

Successful candidates will undergo a DBS check and social media checks as part of their onboarding process.

Pay

The salary is £30,912 per annum for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5% or 10% below the spot salary.

Schedule

Permanent, 35 hours per week, Monday - Friday 9am-5pm.

Benefits

• 28 days of holiday plus bank holidays (pro rata for part-time), an extra day to celebrate your birthday, and the option to purchase more.
• Access to an online GP and gym discounts.
• A dedicated day to volunteer for a cause that matters to you.
• Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice.
• Life assurance at three times your salary.

If you require reasonable adjustments to any part of their recruitment process, please let them know—they will ensure requirements are met.