Housing Specialist

What you’ll do:

• Process applications and check eligibility for housing programs.
• Help with re-certifications, rent adjustments, moves, and more.
• Keep participant files organized and assist the public with questions.
• Learn the ins and outs of federal housing programs (HUD rules included!).
• Cook up with teammates, supervisors, and other departments to keep things running smoothly.

Qualifications:

• Must have a high school diploma or equivalent.
• Must obtain Housing Choice Voucher (HCV) Specialist certification within one year of hire.
• Two years of experience in public-facing or customer service roles. Accounting, mortgage processing, or direct customer service experience is a plus. Experience beyond the minimum may substitute for part of the educational requirement.
• Knowledge of HCV program requirements, policies, or procedures is preferred.
• Strong computer skills.
• Excellent organizational, analytical, and math skills.

Perks:

• Hands-on experience with housing programs.
• Training and support to earn your HCV Specialist certification.
• Be part of a mission-driven, supportive team making a real impact in communities.

Other important info:

• This is a federal contractor role—pre-employment drug screening required.
• Reasonable accommodations will be provided to enable individuals with disabilities to perform essential functions.