Housing Specialist, Qualified Professional

At Easterseals PORT Health (ESPH), our mission is rooted in empowering individuals and strengthening communities. We are seeking a compassionate and dedicated professional to join our Assertive Community Treatment (ACT) team, supporting individuals living with severe and persistent mental illness in securing and maintaining safe, stable housing while building the skills needed for long-term community success.

About the role

As a Housing Specialist, you are an integral member of the multidisciplinary ACT team. Your work focuses on housing stability, tenancy support, and rehabilitation services, including individuals participating in the Transition to Community Living Initiative (TCLI).

Responsibilities

• Provide case management for an assigned group of individuals, coordinating care with the Individualized Treatment Team (ITT).
• Develop, implement, review, and revise individualized treatment goals and service plans.
• Deliver rehabilitative services, including:
  • Housing and tenancy-sustaining supports
  • Money management and entitlement assistance
  • Activities of daily living (ADLs)
  • Health, wellness, recovery, and community integration
• Build and maintain relationships with housing stakeholders, including:
  • Housing Authorities
  • Permanent supportive housing providers
  • Rapid re-housing programs
  • HUD-VASH
  • NC Housing Finance Agency
  • Local landlords
• Coordinate communication with guardians, care coordinators, landlords, and community agencies.
• Provide individual and/or group supportive therapy and symptom management interventions.
• Participate in comprehensive assessments including psychiatric history, substance use, physical health, social functioning, and housing needs.
• Support individuals during crises and participate in an on-call rotation.
• Educate and support families while advocating for client rights and preferences.
• Document services and progress accurately and timely within the electronic health record.
• Participate in daily team meetings, treatment planning, and organizational reviews.
• Provide substance use treatment and recovery-oriented supports as needed.

Requirements

• Strong commitment to recovery-oriented, person-centered care.
• Experience working with individuals with severe and persistent mental illness.
• Knowledge of community housing resources.
• Ability to build trusting, respectful relationships that honor client choice and rights.
• Experience in ACT, TCLI, or community-based services preferred.
• Bachelor’s degree in a human services or related field.
• Qualified Professional (QP) status or eligibility.

Other Requirements

• Valid North Carolina driver’s license with reliable transportation.
• Willingness to work primarily in community settings (homes, shelters, hospitals, streets, jails).
• Ability to participate in an after-hours on-call rotation.
• Comfort using electronic health records and standard office technology.
• Ability to sit, type, and perform repetitive motions; speak clearly and document legibly.

Benefits

• Hourly Rate: $21.00 – $26.45
• Paid time off and paid holidays
• Full benefits package including Medical, Dental, and Vision
• Life and Disability Insurance
• 403(b) Retirement Plan
• Employee Assistance Program and legal services support
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Mileage reimbursement

About Easterseals PORT Health

Easterseals PORT Health is a trusted and compassionate provider of disability, mental health, and addiction services. Our 2,600-member team delivers over 10.2 million hours of meaningful support to 40,200 individuals across 11,000 home, facility, and community locations in North Carolina and Virginia. We are proud to be an IDEAL organization — Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning & Growing.