Jobs · Customer Service · New York

Specialist, Hospitality and Events

World Economic Forum · New York, NY · 6 days ago
On-siteCustomer Service$90k–$105k/yrFull-time

Key Responsibilities

  • Support the end-to-end design and delivery of Forum convenings, including high-level meetings, partner engagements, and institutional events.
  • Support the full event lifecycle, from concept development and planning through execution and post-event evaluation.
  • Translate strategic objectives into impactful event formats that foster dialogue, collaboration, and outcomes.
  • Partner closely with Global Programming Team, Centers, and government affairs teams to ensure alignment with institutional priorities.
  • Drive continuous improvement by establishing best practices, standards, and playbooks for event execution.

Key Interactions

  • Interaction with internal staff, external participants, and suppliers and building staff.

Preferred Qualifications & Experience

  • Bachelor’s degree in hotel management, hospitality, travel/tourism or related field.
  • 3+ years of experience in event management, hospitality, operations, or related fields.
  • Proven track record of delivering complex, high-level events and stakeholder engagements.
  • Experience working in international, matrixed organizations with cross-functional collaboration.
  • Advanced proficiency in systems and software, such as Microsoft Office/Excel, CRM’s, procurement tools, and driving efficiencies accordingly.

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