Specialist, Gift Management

Why Join Our Team?

With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Our team is exceptional, and we offer generous paid time off, including volunteer days and military leave. We have a remarkable 401k match, comprehensive benefits, and opportunities for training and education reimbursement. Our team members are passionate about putting the mission first, and we have a lot of fun while doing it. Working for the USO isn't just a job – it's a calling, and we believe in doing what you love and loving what you do.

About the Role

The Specialist, Gift Management is responsible for managing all gift and data entry and maintaining data standards within the USO’s development and fundraising database and data management systems.

Responsibilities

• Recognize and understand guidelines for gifts received through Donor Advised Funds and other third-party giving vehicles to make binding decisions to record gifts and pledges according to USO methods and IRS regulations to meet best practices for gift counting standards and donor recognition.
• Critically review and process incoming donations including but not limited to the daily import of vendor processed gifts, check deposits and wire transfers.
• Affiliate with managing overall donor information flow.
• Lead gift entry in fundraising and data management software systems, including but not limited to the creation and maintenance of gift and constituent records to maintain data integrity.
• Record gift commitments in the fundraising database related to corporate contracts by reviewing and routing contract cover sheets and ensuring the department is compliant with fundraising standards and donor intent is honored.
• Affiliate with the monthly reconciliation process in conjunction with the Finance department to ensure accurate revenue recording.
• Produce gift reports on a weekly and monthly basis for review by fundraising and finance colleagues to determine correct recording of gifts and manage follow-up changes as needed.
• Maintain the team email account; complete research needed for inquiries from donors, USO Development staff, and other employees; respond to all inquiries in a timely manner.
• Affiliate in maintaining accurate Development Operations policy and procedure manual.
• Provide general support across USO Fundraising & Development department, as well as to USO Centers.
• Other duties as assigned.

Job Specifications

• High school diploma required.
• Bachelor’s Degree in Business Administration, Marketing or related field preferred.
• 1-3 years work experience in a fundraising or development support role and/or in the Gift Processing area.
• Relevant experience in a not-for-profit, military, multicultural and/or global organization preferred.
• General understanding of fundraising best practices and policies.
• Strong interpersonal, customer service and problem-solving skills.
• Ability to interact with USO Leadership, the general public and military audiences at a variety of levels with integrity and professionalism.
• Proficiency using computers and electronics equipment.
• General knowledge of various software, applications, and programs including but not limited to Microsoft Excel, Salesforce, and Fundraise Up.
• Demonstrated ability to exercise sound judgment related to controversial and/or culturally sensitive subjects.
• Ability to handle confidential information with tact and poise.
• Must show initiative, self-motivation, and attention to detail with the ability to manage multiple projects with competing priorities.
• Ability to quickly and easily adapt to changing organizational needs.
• Ability to achieve desired results while working collaboratively in a team environment.
• General knowledge of accounting principles.
• Ability to perform basic business/accounting functions including project management and budget reconciliation.
• Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid driver’s license.
• Must show a strong advocate of the USO’s mission.

Benefits

• Generous paid time off, including volunteer days and military leave.
• Remarkable 401k match.
• Comprehensive benefits.
• Opportunities for training and education reimbursement.

Location

This is an in-person position located in Arlington, VA.

Salary Range

The salary range for this position is $48,000 to $67,000. To support pay transparency, this posting includes the anticipated base salary range for this role. Compensation is determined based on several factors, including geographic location, relevant experience, specialized skills, certifications, and overall alignment with the position requirements.

Application

To apply, please submit your resume and cover letter. Please note that a background check, education, criminal and driving, and SOFA status are required.