Specialist, FHA Claims

Essential Job Functions

• Monitor attorney firms to ensure that all title packages are submitted timely or ensure extension to HUD is requested as needed within investor/insurer timeframes.
• File all Part B expense claims within insurer/investor timeframes.
• File all non-conveyance claims including CWCOT, SFLS and loss mitigation claims within investor/insurer timeframes.
• Follow-up daily/weekly on all outstanding claim proceeds.
• Work to resolve all exceptions on suspended claim funds.
• Monitor daily reports and queues.
• Ensure Manager is kept informed of all trends and issues including, but not limited to FHA claim curtailments, loss mitigation denials.
• Plan and schedule work so that it can be performed effectively and efficiently to reduce costs where possible by improving methods and processes.
• Complies timely and accurately with instructions provided by Manager. If unable to meet a deadline, the deadline must be renegotiated prior to the initial deadline date.
• Maintain regular and punctual attendance.

Other Related Duties

Performs other related duties as assigned.

Qualifications

• Basic knowledge and experience with FHA, default guidelines and requirements.
• Attention to detail with a high level of accuracy.
• Strong analytical and problem solving skills.
• Excellent communication skills.
• Demonstrates professional behavior and teamwork, is dependable and adheres to Company policies and procedures.
• Strong decision making skills.
• Able to meet deadlines in a fast paced environment.
• Excellent organizational skills.
• Strong team player.
• Able to manage time well and prioritize tasks.
• Microsoft office experience and advanced Excel knowledge.
• Strong work and business ethics.
• Able to read, analyze and interpret documents such as legal documents, policies and procedures and financial reports.
• Problem solve and seek new solutions to issues and/or work arounds.
• Able to effectively write reports and correspondence.
• Able to define problems, collect data, establish facts and draw valid conclusions.
• Proficient in computer skills and knowledge of word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable and e-mail internet software.
• Able to work with minimal supervision.
• Must be able to handle high volumes in a fast paced environment.
• Able to meet critical departmental and federal timelines with accuracy and efficiency.
• Able to build relationships with both internal and external clients/vendors.