Specialist, Engineering Services

About the role

L3Harris Technologies is seeking a dedicated IT Support Specialist to provide direct, on-site support for the Systems Integration & Test (SI&T) department.

Responsibilities

• Maintain and troubleshoot SI&T test stations relating to IT issues to ensure maximum up time for production and engineering schedules.
• Install and configure hardware on PCs, including NIC cards, serial port cards, 1553 cards, and various JTAG/programming pods.
• Install, configure, and maintain test station assets such as PXI chassis, PXI cards, and supporting hardware.
• Load and maintain hardware drivers, package managers, and required support software.
• Resolve user permission issues involving accounts, hardware access, and file system privileges.
• Perform locked account recovery and support access restoration.
• Install and configure engineering test applications (LabVIEW, Corelis, Xilinx toolsets, JTAG tools, etc.).
• Configure VLAN switches, network connections, and IP/GPIB addressing for test equipment control.
• Perform Test Station System Restores, including creating and loading system restore points.
• Support OS image deployments and updates, including Windows 10/11 image creation, updates, and PL1 network migrations.
• Maintain the SI&T central repository for test software releases (BitBucket).
• Track software licenses, renewals, and asset status (LabVIEW, Corelis, Xilinx, NI, etc.).
• Provide support for Linux and Windows server and client environments where applicable.
• Ensure network connectivity for test-related devices and systems.
• Support data backup and restore processes for test systems and engineering data.
• Consult on compatibility IT issues involving test equipment, components, and operating systems, especially related to obsolescence.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related STEM field with 4+ years of IT/System Administration experience; OR
• Graduate degree in a related field with 2+ years of experience; OR
• In lieu of a degree, 8+ years of System Administration or IT support experience in a technical environment.

Preferred Additional Skills:

• CompTIA A+, Network+, or Security+ certification.
• Experience with BitBucket or similar version control systems.
• Familiarity with scripting (Python, PowerShell, or batch).
• Experience configuring VLAN switches and addressing for lab/test environments.
• Strong troubleshooting, analytical, and problem-solving skills.
• Experience working effectively with multidisciplinary engineering teams.
• Strong organizational skills with attention to detail.
• Excellent verbal and written communication abilities.
• 2 years of experience supporting lab IT, development, test, or staging environments, including system setup, maintenance, and user support.
• 2 years of hands-on experience with hardware installation, system configuration, infrastructure integration, and troubleshooting of IT and network-connected equipment.
• 2 years of experience with networking fundamentals, subnets, and VLAN configuration.
• Experience with Windows administration (client and server).
• Experience with Linux administration (basic or intermediate level).
• Experience with automated test equipment, lab instrumentation, or engineering test environments.
• Experience installing and supporting specialized engineering tools (LabVIEW, Corelis, Xilinx, JTAG utilities, etc.).
• Ability to work in controlled or classified network environments (PL1, etc.).
• Active US DOD SECRET security clearance.

Pay

The salary range for this role in New Jersey is [$76,500 - $141,500]. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location.

Benefits

• Health and disability insurance.
• 401(k) match.
• Flexible spending accounts.
• EAP.
• Education assistance.
• Paid time off.
• Company-paid holidays.