Specialist, Digital Strategy & Activation

Overview

APEX is seeking a detail-oriented Social Operations Specialist to manage the execution, tracking, quality assurance, and documentation of funding source application across APEX Social partnerships.

Responsibilities

• Pull, validate, and apply social media campaign funding sources based on approved IOs, RIOs, campaign trackers, and partner requirements.
• Ensure funding sources are applied to the correct ad account, campaign, and business center while adhering to APEX requirements.
• Verify funds align with approved budgets, added-value commitments, and partner guidelines.
• Manage budget adjustments, including reissues, voids, cuts, and incremental applications.
• Maintain accurate trackers as the source of truth across campaigns, clients, and platforms.
• Reconcile tracker information against Salesforce, partner portals, and campaign documentation.
• Document funding activity, status updates, historical changes, and issue resolution.
• Identify and resolve discrepancies across campaign documentation and operational systems.
• Validate funding application prior to campaign launch or agreed implementation dates.
• Ensure campaign execution complies with APEX processes, approved documentation, and platform-specific requirements.
• Maintain clear documentation of issues and resolutions for operational visibility.

Qualifications

• 2–4 years of experience in digital media, paid social, ad operations, campaign management, or media operations.
• Exceptional attention to detail and ability to manage high-volume operational workflows.
• Experience working with campaign budgets, IOs, RIOs, media trackers, or operational documentation.
• Proficiency with Excel, SharePoint, Salesforce, and digital campaign management tools.
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities.

Preferred Qualifications

• Experience with paid social platforms including Meta, TikTok, Reddit, Pinterest, or Snap.
• Familiarity with social ad credits, managed-service workflows, or added-value programs.
• Experience using Excel, Salesforce, Prisma, or media billing systems.
• Experience collaborating across agency teams, platform partners, and internal stakeholders.
• Project management experience is a plus.