Specialist - Digital Merchandising

How You Will Make an Impact

The Digital Specialist will be responsible for strategy, innovation, and development of our customer experience. The right candidate must demonstrate a winning attitude, be flexible, action and results oriented, analytical, and self-starting. You’ll be part of a dynamic team and will partner with cross-functional teams throughout Varsity Brands to drive efficiencies with automation and optimize the customer's shopping experience. You’ll need to be passionate about product and creating the best-in-class online shopping experience for the customer. This is the role where passion meets purpose.

What You Will Do

• Identify and gather information, including vendor images and decoration specifications, on new products to be set up in the company’s proprietary software system, Silhouette Manager.
• Troubleshoot concerns coming from Sales Pros, SSR’s, or other teams involving products that live within the company’s proprietary systems, Team Art Locker/Wizard/Visual Order Entry.
• Add and update art files for product housed within the company’s Uniform Builder.
• Review pop up sites daily with customer-first mindset and make site updates as needed.
• Conduct positive day-to-day relationships with internal and external partners, both written and verbally on a time-sensitive basis.
• Affiliate with User Acceptance and Integration Testing through the agile development process and prior to go-live.
• Capacity to work independently or within a team environment, follow direction, solve problems, and meet goals and objectives.
• Effectively prioritize and timely follow up on key tasks.

Qualifications

• Proficient in Microsoft Office; Word, Excel, Outlook.
• SAP experience required.
• Excellent communication and interpersonal skills.
• Must be detail orientated, possess a high level of efficiency, strong multi-taking, and sound judgment and reasoning skills.
• Highly organized, with the ability to manage a high volume of projects at any given time.
• Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary.
• Demonstrates a calm and analytical approach to problem-solving.
• Self-starter and takes initiative.