Specialist, Digital Merchandising

The opportunity

Major Responsibilities

• Execute day-to-day Amazon PDP (Product Detail Page) updates and optimizations to improve content accuracy, compliance, and conversion.
• Support Amazon-focused launches, line reviews, and key retail moments (e.g., Prime Day) by helping translate Sales priorities into PDP updates.
• Partner closely with Sales and Account teams to support Amazon account initiatives through timely PDP execution.
• Manage all new item setup in Amazon Vendor Central, ensuring product data is complete, accurate, and submitted on time.
• Perform regular PDP audits on assigned ASINs, including titles, bullets, imagery, A+ content, and implement recommended updates.
• Manage assigned PDP tickets and requests, following established workflows, SLAs, and prioritization guidelines.
• Monitor and manage Amazon Andon cords related to PDP content, item setup, or data quality issues, finding root causes and coordinating timely resolution with internal teams.
• Identify content gaps, errors, or process inefficiencies and raise recommendations for continuous improvement.
• Collaborate cross-functionally with Sales, Brand, Creative, Category, and Technology partners to ensure accurate PDP execution.

The Requirements

• Minimum Education/Experience: Bachelor’s degree required (BA/BS).
• Specific Skills or Experience Required:
• 1–2+ years of experience in eCommerce, digital merchandising, Amazon operations, or digital content management (internships or relevant coursework accepted).
• Fundamental understanding of Amazon PDP elements, A+ Content, and online merchandising best practices.
• Familiarity with content syndication or product information tools (e.g., Salsify, PIM systems) preferred but not required.
• Highly organized and detail-oriented, with the ability to manage multiple PDP updates and deadlines.
• Strong communication skills and ability to work cross-functionally.

What’s in it for you?

• Join a publicly traded company dual-listed on NYSE and TSX with great potential.
• Part of a workplace where meaningful connections and teamwork are celebrated.
• Ready to work alongside a diverse group of colleagues.
• Benefit from mentorship and continuous development opportunities.
• Take advantage of our attractive benefits packages.