Digital Merchandising Specialist
Our client, a leading retail organization, is seeking a Digital Merchandising Specialist to support the execution of online merchandising strategies across a dynamic eCommerce environment.
About the role
This role will work closely with cross-functional teams to create a seamless and engaging online shopping experience while supporting category performance, customer satisfaction, and conversion goals. The ideal candidate is organized, analytical, detail-oriented, and passionate about digital commerce. This individual will help ensure products and categories are accurately represented online, optimized for customer engagement, and aligned with broader business objectives.
Duration: 4-Month Contract
Schedule: Full-Time, 40 hours per week
Location: Hybrid, Bolingbrook, IL
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.
Responsibilities
- Support the Digital Merchandising team in executing online merchandising strategies across the website
- Assist with the setup, maintenance, and optimization of product categories, navigation, and site content
- Ensure product assortments, promotions, and content are accurately represented online
- Help create an engaging and customer-friendly shopping experience that aligns with business objectives
- Monitor product placement, category performance, and merchandising effectiveness
- Assist in identifying opportunities to improve customer experience, conversion, and sales performance
- Partner with Merchandising, Digital Product, Creative, Design, and Development teams to support site updates and initiatives
- Coordinate execution of promotional campaigns, seasonal launches, and merchandising updates
- Perform quality assurance checks to ensure accuracy of content, product information, and site presentation
- Analyze site metrics and performance data to support merchandising recommendations
- Track and report on key digital merchandising activities and outcomes
- Support ongoing optimization efforts to drive sales, margin, conversion, and customer satisfaction goals
Requirements
- Bachelor's degree in Marketing, Merchandising, Business, eCommerce, or a related field preferred
- 1+ years of experience in digital merchandising, eCommerce, online retail, marketing, or related field
- Strong attention to detail and ability to manage multiple priorities simultaneously
- Experience working with content management systems (CMS), eCommerce platforms, or product information systems preferred
- Proficiency in Microsoft Excel and other Microsoft Office applications
- Strong analytical and problem-solving skills
- Excellent communication and collaboration abilities
- Comfortable working in a fast-paced, deadline-driven environment
- Experience partnering with cross-functional teams is a plus
Benefits
This role offers benefits through Anthem / Blue Cross Blue Shield.