Specialist, Clinical Supply Chain

About the role

As the Specialist, Clinical Supply Chain, you will support clinical supply chain activities with a primary focus on clinical shipments, shipment execution, and study-level logistics coordination. This role will serve as a key point of contact for Clinical Operations and Allogene’s third-party logistics providers for shipment-related questions and issue resolution, ensuring timely, compliant, and efficient movement of clinical materials from order intake through confirmed delivery to clinical sites.

Responsibilities

• Serve as the primary Clinical Supply Chain point of contact for Clinical Operations and Allogene’s 3PL providers for shipment-related questions, issue escalation, and delivery coordination
• Manage end-to-end clinical shipment activities from order intake through scheduling, execution, tracking, and confirmation of successful delivery to clinical sites
• Cook up deliveries from depots to clinical sites to ensure on-time and in-full delivery of clinical materials
• Maintain critical shipments across each leg of transport and proactively resolve shipment-related issues with couriers, customs brokers, depots, and internal stakeholders
• Ensure all required shipment documentation, forms, and study-specific records are complete, accurate, available to the appropriate parties, and filed appropriately
• Support development and maintenance of Clinical Supply Chain metrics to improve visibility and performance
• Support packaging plan development and packaging execution for finished goods including transactional steps, and ERP-related activities associated with material release and readiness
• Partner with Clinical Operations and Transportation & Logistics to maintain effective shipment communication processes for Allogene’s ongoing studies
• Support investigation and triage of shipment deviations, temperature excursions, delayed deliveries, and product complaints in partnership with Quality Assurance and other cross-functional teams
• Identify and implement continuous improvement opportunities related to shipment execution, packaging workflows, documentation, and logistics processes
• Perform other duties as assigned

Position Requirements & Experience

• Bachelor’s Degree in Life Sciences, supply chain, business administration, or related field required; certification in logistics, planning, or APICS/CPIM preferred
• 3+ years of relevant experience in clinical supply chain, logistics, distribution, or planning within the pharmaceutical or biotechnology industry
• Cell & Gene Therapy experience is a plus
• Experience coordinating domestic and international clinical shipments, including cold chain logistics and shipment tracking across multiple partners
• Understanding of clinical supply chain operations, finished goods distribution, packaging and labeling workflows, and study-level shipment execution
• Working knowledge of ERP systems such as SAP and familiarity with inventory, order, and shipment-related transactions and documentation
• Experience working effectively with cross-functional teams in a fast-paced, dynamic environment, including Clinical Operations, Quality, Supply Planning, and external service providers
• Strong organizational skills with the ability to manage multiple shipment requests, prioritize effectively, and deliver results within established timelines
• Excellent interpersonal, verbal, and written communication skills, with the ability to coordinate effectively across internal stakeholders and external partners
• Demonstrated continuous improvement mindset and interest in developing scalable processes, shipment metrics, and operational tools
• Self-motivated and comfortable operating with a high degree of ownership in a fast-paced environment
• Candidates must be authorized to work in the U.S.