Specialist, Client Processing Representative II

About the role

This role is located in Pittsburgh and involves performing routine and non-routine client service and transactional support functions, providing analytics and reporting services, advising organizational units/teams, and participating in product development, enhancement, and system testing.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Provide analytics and reporting services, working to improve and automate transaction processing systems.
• Advise organizational units/teams to ensure timely delivery of service or resolution of issues.
• Participate in product development, enhancement, and system testing to ensure accurate and efficient processing of high value transactions.

Requirements

• Bachelor’s degree or the equivalent combination of education and experience.
• 3-5 years of total work experience preferred.
• Experience in brokerage processing preferred.
• Applicable local/regional licenses or certifications as required by the business.
• Prior loan operations experience in a financial service setting preferred.

Qualifications

• Detail oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications to include, but not limited to, Microsoft Office applications.

Skills

• Detail oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications to include, but not limited to, Microsoft Office applications.

Benefits

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Pay

The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award.

Schedule

Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

At BNY, we are committed to being an equal opportunity employer and we strive to create a workplace where all employees feel respected, valued, and empowered. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.