Specialist, Client Account Management (Northeast)

We’re looking for an autonomous self‑starter with outstanding organizational and program management skills – a strategic thinker who’s also a natural collaborator. As a Client Account Manager (CAM) in Deloitte’s Government and Public Services Industry, you’ll work with senior leaders on some of our most important accounts – helping our teams build relationships, win projects and deliver work.

Responsibilities

• Coordinate financial analysis, reporting, opportunity tracking, and internal account reporting to support account performance and delivery excellence.
• Support account strategy execution, leadership meetings, relationship assessment activities, and targeted client programs that advance account plan objectives.
• Develop, tailor, and coordinate account materials, content, and events in support of account leaders, pursuits, proposals, and client relationship strategy.
• Manage cross‑functional account operations, including risk and compliance coordination, procurement support, contract management activities, onboarding and off‑boarding support, and team communications.
• Analyze market, client, and competitive intelligence and identify process‑improvement or automation opportunities that support profitable account growth and efficient delivery.

Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast‑paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Qualifications

• Bachelor’s degree.
• 4+ years of experience in account management, consulting, or both.
• 4+ years of experience in project management.
• 2+ years of experience managing multiple concurrent tasks and priorities.
• 2+ years of experience using Microsoft Office applications, including PowerPoint and Excel.
• Ability to travel 10% on average, based on the work you do and the clients and industries/sectors you serve.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred Qualifications

• Experience working in a professional services environment.
• Experience supporting business development, pursuits, or proposal development.
• Experience working with government or public‑sector clients.
• Experience developing presentations, reports, or account materials for senior stakeholders.
• Experience coordinating account operations, meetings, or team communications.
• Experience supporting account planning through market, client, or competitive intelligence analysis.

Pay

The estimated salary range for this role is $69,400 to $115,700, reflecting factors such as skill set, experience, training, licensure, certifications, and business needs. Compensation decisions are made on a case‑by‑case basis. You may also be eligible to participate in a discretionary annual incentive program, subject to program rules and individual and organizational performance.