Specialist, Client Account Management (Northeast)
Deloitte · New Orleans, LA · 4 wk ago
Hybrid$69k–$116k/yrFull-time
Responsibilities
- Coordinate financial analysis, reporting, opportunity tracking, and internal account reporting to support account performance and delivery excellence.
- Support account strategy execution, leadership meetings, relationship assessment activities, and targeted client programs that advance account plan objectives.
- Develop, tailor, and coordinate account materials, content, and events in support of account leaders, pursuits, proposals, and client relationship strategy.
- Manage cross‑functional account operations, including risk and compliance coordination, procurement support, contract management activities, onboarding and off‑boarding support, and team communications.
- Analyze market, client, and competitive intelligence and identify process‑improvement or automation opportunities that support profitable account growth and efficient delivery.
Skills
- Ability to work independently and collaborate as part of a team.
- Effective written and verbal communication skills.
- Meticulous attention to detail and quality of work product.
- Ability to build and sustain professional relationships.
- Ability to lead projects or workstreams.
- Ability to manage and prioritize multiple tasks in a fast‑paced and dynamic environment.
- Strong interpersonal skills and professional demeanor.
- Ability to meet deadlines.
- Ability to provide clear guidance to others.
Qualifications
Required:
- Bachelor’s degree.
- 4+ years of experience in account management, consulting, or both.
- 4+ years of experience in project management.
- 2+ years of experience managing multiple concurrent tasks and priorities.
- 2+ years of experience using Microsoft Office applications, including PowerPoint and Excel.
- Ability to travel 10% on average, based on client and industry needs.
- Must be legally authorized to work in the United States without employer sponsorship now or in the future.
Preferred:
- Experience working in a professional services environment.
- Experience supporting business development, pursuits, or proposal development.
- Experience working with government or public‑sector clients.
- Experience developing presentations, reports, or account materials for senior stakeholders.
- Experience coordinating account operations, meetings, or team communications.
- Experience supporting account planning through market, client, or competitive intelligence analysis.
Compensation
Estimated salary range: $69,400 – $115,700. Eligibility for a discretionary annual incentive program may be provided, subject to program rules and individual/organizational performance.