Specialist, Business Insights - REMOTE

About the role

At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Responsibilities

• Perform advanced data analysis using SQL, Excel, R, and Python to identify trends, risks, and growth opportunities.
• Translate business questions into analytical frameworks and measurable outcomes.
• Provide proactive insight into performance drivers including growth, conversion, retention, claims, and profitability.
• Support forecasting, scenario modeling, and impact analysis for business initiatives.
• Design, build, and maintain enterprise-grade dashboards and semantic models in Power BI.
• Develop scalable and efficient data models sourced from Snowflake.
• Ensure reporting accuracy, consistency, and alignment with enterprise data definitions.
• Optimize performance of datasets and visualizations to support premium capacity standards.
• Partner with data governance and engineering teams to ensure data quality and integrity.
• Identify data gaps and collaborate on remediation efforts.
• Maintain documentation of data definitions, calculations, and reporting logic.
• Support regulatory and compliance reporting as needed.
• Serve as a trusted analytics advisor to business stakeholders.
• Lead requirements gathering sessions and translate needs into analytical deliverables.
• Present insights clearly to both technical and non-technical audiences.
• Support strategic initiatives with data-backed recommendations.
• Improve reporting efficiency through automation and process optimization.
• Standardize reporting templates and analytical methodologies.
• Contribute to innovation efforts, including advanced analytics and AI-driven use cases.
• Extract and manipulate internal and external data through R/SAS/SQL/Python.
• Perform diagnostic and inferential analysis and communicate actionable insights to business partners.
• Work with business partners to determine data and information needs to aid decision making.
• Build statistical and visual solutions using sophisticated business intelligence tools.
• Serve as a lead to others for information and data needs.
• Maximize insight gained from internal and external data to ensure optimal decision making.
• Develop, produce, and maintain inferential, statistical, ad hoc and custom analyses and modeling for functional business areas.
• Build and maintain relationships and serve as a trusted financial and operational measurement resource to clients, internal risk partners and other stakeholders.
• Create and present financial and operational results ensuring insights are action oriented.
• Develop new statistical and visual solutions for relevant insights.
• Consult with business partners to understand, align and deliver work that supports business objectives and priorities.
• Leverage statistical inferencing when conducting analysis and communicate significance in findings.
• Build business intelligence applications using statistical, database and/or general programming languages and tools.
• Assist other associates with preparation of reports and use of information systems, software and related sources of information.
• Train other users on report preparation and database access.
• Serve as a single point of contact and consultant for business areas for the intake and prioritization of data, reporting, analysis, and advanced statistical work.
• Lead and serve as a main point of contact for projects.
• Monitor, review and analyze the external environment to support research and analysis done with data extracted from internal sources.
• Present and discuss findings with customers.

Requirements

• Six or more years of related experience with data extraction, data manipulation, data visualization analysis, and problem solving; working with large databases.
• Professional experience in insurance, financial services, or a related industry preferred.
• Undergraduate studies in data or business analytics, computer science, management information, business, mathematics or related field with post-graduate studies preferred.

Skills

• In-depth knowledge of business policies and procedures, customer service concepts and practices.
• In-depth understanding of and working knowledge to build data visualization and business intelligence tools.
• Strong communication skills to interact with others.
• Ability to understand business processes and the data produced by them.
• Understanding of functional and operational measurement needs, analyze data requests and interpret business problems into solutions.
• Ability to work under tight time constraints.
• Capable of developing distinctive and understandable data visualizations.

Benefits

• Medical/dental/vision coverage
• Life insurance
• Short and long term disability coverage
• Paid time off (minimum 18 days per year, prorated quarterly)
• Nine paid holidays
• 8 hours of Lifetime paid time off
• 8 hours of Unity Day paid time off
• 401(k) with company match
• Company-paid pension plan
• Business casual attire

Pay

The expected starting salary range for this position is $88,000.00 – $132,000.00.

Schedule

This is a remote/work from home position.