Specialist, Billing and Settlement

About the role

As a Billing & Settlement Specialist at RXO, you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers.

Responsibilities

• Maintain the highest level of customer service by adhering to established processes
• Audit carrier freight bills and interpret tariffs and contracts
• Investigate any errors on freight bills such as duplicate carrier billing
• Facilitate and improve the efficiency of the routing of freight bills and billing cycle time
• Ensure issues are addressed immediately and that appropriate parties are informed of resolutions
• Seek out opportunities to improve current processes

Requirements

• 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
• Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
• 2 years of audit, accounts payable, accounts receivable, load planning or transportation and logistics-related experience
• Experience with Microsoft Office
• Effective communication and problem-solving skills

Qualifications

Does not specify

Skills

Does not specify

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Pay

Does not specify

Schedule

Does not specify