Jobs · Customer Service

Specialist Accounts Receivable

RemoteHunter · United States · 4 days ago
RemoteRemoteCustomer ServiceFull-time

About Our Client

The organization operates in the business-to-business sector, providing solutions that support various business functions. Its finance team collaborates across departments to analyze financial information, assess performance, and guide business leaders in driving profitability and growth.

About the Opportunity

The Specialist Accounts Receivable role is responsible for managing open accounts receivable to protect the organization’s financial health while maintaining positive customer relationships. This position focuses on resolving billing and payment issues, ensuring timely cash flow, and supporting internal teams through detailed financial analysis and customer engagement.

Responsibilities

  • Collect cash for open accounts receivable by following up regularly with customers until payment is received.
  • Research and resolve accounts receivable issues, including payment reconciliation and billing discrepancies.
  • Minimize bad debt write-offs and maximize cash receipts while maintaining professionalism with customers and internal teams.
  • Adhere to accounts receivable strategies and complete related tasks within established service level agreements.
  • Lead conference calls to resolve past-due issues and communicate with customer accounts payable contacts.
  • Carry out root cause analysis of customer issues and identify opportunities for process improvement.
  • Negotiate payment plans or settlements for significantly past-due balances when appropriate.
  • Summarize and present account reconciliation findings to customers and internal teams.
  • Provide ad hoc reporting, statements, and account information as needed.
  • Escalate unresolved problems or concerns to the Team Lead.

Requirements

  • Minimum 2 years of relevant experience in accounts receivable, billing, general accounting support, customer service, or related fields.
  • At least 1 year of experience with Microsoft Excel, Word, and Outlook.
  • At least 1 year of data entry or processing experience in financial or enterprise systems such as SAP, Oracle, or QuickBooks.
  • Strong attention to detail and accuracy in financial recordkeeping and data entry.
  • Excellent verbal and written communication skills.
  • Professionalism and customer service orientation balancing collection goals with positive relationships.
  • Effective time management skills and adherence to structured processes.
  • Team-oriented mindset with adaptability and willingness to learn.
  • Problem-solving abilities for billing questions and payment resolution.

Preferred Qualifications:

  • Associate degree or coursework in Accounting, Finance, or Business Administration.
  • Experience with ERP systems like SAP or Oracle.
  • Background in high-volume billing, collections, or receivables environments.
  • Exposure to finance-related customer service or support roles.
  • Knowledge of collections practices or cash application processes.

Pay Range and Compensation Package

The pay range and compensation package for this role will be determined based on the candidate’s experience, skills, and other relevant factors.

Benefits & Perks

  • Flexible PTO (14 days) and 7 paid holidays.
  • Company match 401(k) plan.
  • Employee discounts for online and retail purchases.
  • Physical and mental health wellness programs.

Equal Opportunity Statement

Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin. Note: RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.

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