Special Events Coordinator - On-Call (Caesars Palace LV)

On-Call position assisting with various property and marketing functions in the Las Vegas region, including general office duties. Coordinators serve as customer service representatives, ensuring guests have a great experience during invitational events.

Responsibilities

• Create an atmosphere of fun and excitement for guests.
• Demonstrate strong interpersonal skills, including the ability to work effectively in a team environment, maintain positive working relationships, and remain composed and professional in all situations.
• Assist the Special Events team with the execution of invitational events and promotions.
• Display a professional demeanor and willingness to assist guests.
• Constantly seek ways to improve friendly and helpful service and reduce guests’ waiting time to positively impact department’s guest service ratings.
• Ensure integrity and confidentiality of all guests’ data.
• Comply with all state, federal, and regulatory policies and procedures.
• Deliver and pick up items to and from other properties when necessary.
• Comply with Responsible Gaming guidelines outlined by Caesars Entertainment and complete annual refresher training.
• Perform all other job-related duties as requested.

Requirements

• Previous customer service experience with the proven ability to provide courteous, friendly, and efficient service to customers.
• Must be able to work any day of the week, on any shift, including long hours and holidays when necessary.
• Ability to organize and maintain a wide variety of activities in a multi-tasking, fast-paced environment.
• Must be able to keep aware of the constant changes and enhancements of events and promotions.
• Demonstrated ability to multi-task effectively, adapt quickly to changing business needs, and work respectfully with individuals of diverse backgrounds and perspectives.
• Must be able to read, write, speak, and understand English.
• Basic computer skills with software systems including IBM, Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint), and Adobe.
• Must be at least 21 years of age and eligible to obtain a Gaming Sheriff’s Card.
• Must comply with company’s appearance standards.
• Must be able to move in and around the Casino/Hotel areas and other special event promotion locations the entire shift.
• Must have manual dexterity to operate equipment such as computers, telephones, photocopy machines, fax machines, ten-key, printers, and video poker/slot machines.
• Must be able to tolerate areas containing secondhand smoke.
• Must be able to stand and walk for long periods.
• Must be able to bend, stoop, crouch, kneel, twist, balance, and work at a desk.
• Must be able to lift and carry up to 25 pounds.
• Must be able to respond to visual and aural cues.
• May work outdoors.

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions, and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names.

We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence, and technological leadership. The company is committed to its Team Members, suppliers, communities, and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision, and Values: Together We Win, All In On Service, and Blaze the Trail.

Our mission: “Create the Extraordinary”. Our vision: “Create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.