Special Assistant to the Chair/Commissioner

Key Responsibilities

• Serve as the Commissioner’s primary aide, accompanying them to meetings, site visits, and community events. Capture notes and action items; ensure timely follow through across teams.
• Manage daily flow: schedules, briefing materials, transitions, and real time adjustments in close coordination with the Executive Assistant.
• Prepare the Commissioner by reviewing materials, identifying gaps, and clarifying decisions and follow ups.

Communications & Coordination

• Draft follow ups, summaries, talking points, and briefing materials.
• Work with internal divisions to gather information, resolve issues, and advance initiatives.
• Maintain strict discretion and professional judgment.

Commissioner Engagement & Field Presence

• Support the Commissioner’s visible presence with drivers, passengers, elected officials, and industry leaders. Manage logistics for external engagements, including stakeholder context, digital photos, content needs, and follow ups.
• Anticipate and coordinate all physical readiness needs for the Commissioner, including changes of clothes, cultural and community event considerations, weather-related preparations, holding items, getting food or beverages, and other necessary tasks for seamless participation in engagements throughout the City.
• Routinely route issues identified in the field to the appropriate division and track them through resolution.
• Build rapport with drivers and industry stakeholders; elevate insights to leadership.

Special Projects & Strategic Initiatives

• Lead or support cross-agency projects assigned by the Commissioner or Chief of Staff. Track project progress and ensure deliverables are met.
• Cook up with the Chief of Staff to align priorities, deadlines, and initiatives.
• Conduct research and prepare memos and presentations for policy, operational, or community initiatives.

To Apply:

Please go to cityjobs.nyc.gov and search for Job ID# 783729 or click the "Apply" button below.

Submission of a resume is not a guarantee that you will receive an interview.

Appointments are subject to oversight approval.

*Proposed salary will be determined based on experience and preferred skills of the selected candidate.

Work Location

New York, NY

Qualifications

• A baccalaureate degree from an accredited college and two years of satisfactory, full-time experience related to the projects and policies to be studied in the position;
• Or a satisfactory equivalent of education and/or experience.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.