Spares Demand Planner

About the role

The Spares Planner is responsible for end-to-end service parts planning for assigned products, ensuring alignment to business objectives for customer service levels, inventory optimization, and lifecycle support. This role owns the development and execution of spares strategies to meet Fill Rate targets, while proactively identifying and mitigating risks across supply, demand, and product changes.

Responsibilities

• Own spares planning strategy and execution for assigned product families across all lifecycle stages (NPI, Volume Mfg, Mature).
• Be the expert of assigned products.
• Develop, maintain, and continuously optimize spares plans to meet Fill Rate targets and customer service commitment.
• Conduct thorough Root Cause Analysis for deviations to plan.
• Monitor and report performance metrics including Fill Rate, service levels, and planned vs. actual inventory.
• Proactively analyze demand signals, install base changes, and lifecycle events to adjust plans dynamically.
• Review and validate system-generated planning recommendations, applying subject matter expertise to refine outputs through vetted and approved exceptions.
• Partner with Business Intelligence Team to incorporate advanced analytics to improve forecasts.
• Provide Root Cause/Corrective Action for Excess & No Demand (E&ND) inventory of assigned spare parts.
• Collaborate with cross-functional stakeholders (e.g. Regional Planning, Product Support Organization (PSO), Supply Planning, Program Managers, etc.) to incorporate business/customer/technical insights into demand plan.
• Lead cross-functional alignment across Engineering, Product Support (PSO), Procurement, and Logistics to resolve constraints and improve outcomes.
• Hold accountable owners to quality inputs and give visibility to upstream issues impacting spares planning to management.
• Partner with Engineering on: ECOs and design changes, FRU BOM and product structure readiness, Quality issues impacting demand.
• Drive execution of recovery plans, ramp readiness strategies, and critical part allocation decisions.
• Participate as requested in strategic initiatives that improve service levels, reduce excess inventory, or enhance planning accuracy.
• Support new product introductions with spares readiness and ramp planning strategies.
• Contribute to continuous improvement of planning processes, tools, and data quality.
• Escalate and communicate risks, trade-offs, and recommendations to leadership.

Requirements

• Strong expertise in service supply chain, spares planning, or demand/supply planning within a complex product environment.
• Strong analytical skills with ability to translate data into actionable decisions.
• Excellent communication skills, including executive-level updates and stakeholder alignment.
• Experience working with planning systems (e.g., SAP, IBP, Baxter/Prophet, or similar).
• Deep understanding of: Inventory optimization and service level trade-offs, Product lifecycle management (NPI through EOL), BOM structures, FRU planning, or survival curve forecasting.
• Proven ability to lead cross-functional initiatives and influence without formal authority.
• Experience supporting global operations and working across time zones.
• Bachelor’s degree in Supply Chain, Engineering, Business, or related field.
• 5+ years of relevant experience in supply chain, demand planning, inventory planning, or related role.
• Demonstrated experience managing supply/demand trade-offs and driving service performance.
• Proficiency in data analysis tools (Excel required; SQL / Power BI preferred).
• Experience working in cross-functional environments with Engineering, Operations, and Supply Chain.
• Ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency.

Qualifications

• 5 years of related experience with a Bachelors degree; or 3 years experience with a Master's degree; or equivalent experience.

Skills

• Strong expertise in service supply chain, spares planning, or demand/supply planning within a complex product environment.
• Strong analytical skills with ability to translate data into actionable decisions.
• Excellent communication skills, including executive-level updates and stakeholder alignment.
• Experience working with planning systems (e.g., SAP, IBP, Baxter/Prophet, or similar).
• Deep understanding of: Inventory optimization and service level trade-offs, Product lifecycle management (NPI through EOL), BOM structures, FRU planning, or survival curve forecasting.
• Proven ability to lead cross-functional initiatives and influence without formal authority.
• Experience supporting global operations and working across time zones.
• Bachelor’s degree in Supply Chain, Engineering, Business, or related field.
• 5+ years of relevant experience in supply chain, demand planning, inventory planning, or related role.
• Demonstrated experience managing supply/demand trade-offs and driving service performance.
• Proficiency in data analysis tools (Excel required; SQL / Power BI preferred).
• Experience working in cross-functional environments with Engineering, Operations, and Supply Chain.
• Ability to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency.

Benefits

• Base Pay Range: $90,500.00 - $153,900.00 Annually
• Primary Location: USA-CA-Milpitas-KLA
• Additional benefits include:
• Medical, Dental, Vision, Life, and other voluntary benefits
• 401(K) including company matching
• Employee Stock Purchase Program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave

Pay

• Base Pay Range: $90,500.00 - $153,900.00 Annually