Spares Demand Planner

About the role

The Spares Demand Planner is responsible for end-to-end service parts planning for assigned products, ensuring alignment to business objectives for customer service levels, inventory optimization, and lifecycle support.

Responsibilities

• Own spares planning strategy and execution for assigned product families across all lifecycle stages (NPI, ramp, sustaining, and end-of-life).
• Be the expert of assigned products.
• Develop, maintain, and continuously optimize spares plans to meet Fill Rate targets and customer service commitment.
• Conduct thorough Root Cause Analysis for deviations to plan.
• Monitor and report performance metrics including Fill Rate, service levels, and planned vs. actual inventory.
• Proactively analyze demand signals, install base changes, and lifecycle events to adjust plans dynamically.
• Review and validate system-generated planning recommendations, applying subject matter expertise to refine outputs through vetted and approved exceptions.
• Partner with Business Intelligence Team to incorporate advanced analytics to improve forecasts.
• Provide Root Cause/Corrective Action for Excess & No Demand (E&ND) inventory of assigned spare parts.
• Collaborate with cross-functional stakeholders (e.g. Regional Planning, Product Support Organization (PSO), Supply Planning, Program Managers, etc.) to incorporate business/customer/technical insights into demand plan

Requirements

• Cross-functional leadership:
• Serve as primary point of contact for global stakeholders on part availability, supply risks, and recovery plans.
• Lead cross-functional alignment across Engineering, Product Support (PSO), Procurement, and Logistics to resolve constraints and improve outcomes.
• Hold accountable owners to quality inputs and give visibility to upstream issues impacting spares planning to management.
• Partner with Engineering on: ECOs and design changes, FRU BOM and product structure readiness, Quality issues impacting demand.
• Drive execution of recovery plans, ramp readiness strategies, and critical part allocation decisions.
• Program & Process Ownership:
• Participate as requested in strategic initiatives that improve service levels, reduce excess inventory, or enhance planning accuracy.
• Support new product introductions with spares readiness and ramp planning strategies.
• Contribute to continuous improvement of planning processes, tools, and data quality.
• Escalate and communicate risks, trade-offs, and recommendations to leadership.

Qualifications

• Strong expertise in service supply chain, spares planning, or demand/supply planning within a complex product environment.
• Strong analytical skills with ability to translate data into actionable decisions.
• Excellent communication skills, including executive-level updates and stakeholder alignment.
• Experience working with planning systems (e.g., SAP, IBP, Baxter/Prophet, or similar).
• Deep understanding of: Inventory optimization and service level trade-offs, Product lifecycle management (NPI through EOL), BOM structures, FRU planning, or survival curve forecasting.
• Proven ability to lead cross-functional initiatives and influence without formal authority.
• Experience supporting global operations and working across time zones.
• Bachelor’s degree in Supply Chain, Engineering, Business, or related field.
• 5+ years of relevant experience in supply chain, demand planning, inventory planning, or related role.
• Demonstrated experience managing supply/demand trade-offs and driving service performance.
• Proven experience managing supply/demand trade-offs and driving service performance.
• Experience working in cross-functional environments with Engineering, Operations, and Supply Chain.
• Process oriented with proven experience turning big data into meaningful analyses that lead to actionable results for supply chain operations.
• Strong data and analytical skills and track record for creating processes to improve business performance.
• Able to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency.
• Able to identify key insights and critical thinking to prioritize and focus on highest value opportunities or biggest risks.
• Proven ability to lead cross-functional initiatives and influence without formal authority.
• Strong leadership and interpersonal skills.
• Effective communication and presentation skills.

Skills

• Strong expertise in service supply chain, spares planning, or demand/supply planning within a complex product environment.
• Strong analytical skills with ability to translate data into actionable decisions.
• Excellent communication skills, including executive-level updates and stakeholder alignment.
• Experience working with planning systems (e.g., SAP, IBP, Baxter/Prophet, or similar).
• Deep understanding of: Inventory optimization and service level trade-offs, Product lifecycle management (NPI through EOL), BOM structures, FRU planning, or survival curve forecasting.
• Proven ability to lead cross-functional initiatives and influence without formal authority.
• Experience supporting global operations and working across time zones.
• Bachelor’s degree in Supply Chain, Engineering, Business, or related field.
• 5+ years of relevant experience in supply chain, demand planning, inventory planning, or related role.
• Demonstrated experience managing supply/demand trade-offs and driving service performance.
• Proven experience managing supply/demand trade-offs and driving service performance.
• Experience working in cross-functional environments with Engineering, Operations, and Supply Chain.
• Process oriented with proven experience turning big data into meaningful analyses that lead to actionable results for supply chain operations.
• Strong data and analytical skills and track record for creating processes to improve business performance.
• Able to effectively deal with ambiguity, identify gaps, and implement innovative solutions to increase operational efficiency.
• Able to identify key insights and critical thinking to prioritize and focus on highest value opportunities or biggest risks.
• Proven ability to lead cross-functional initiatives and influence without formal authority.
• Strong leadership and interpersonal skills.
• Effective communication and presentation skills.

Benefits

• Medical
• Dental
• Vision
• Life
• Other voluntary benefits
• 401(K) including company matching
• Employee stock purchase program (ESPP)
• Student debt assistance
• Tuition reimbursement program
• Development and career growth opportunities and programs
• Financial planning benefits
• Wellness benefits including an employee assistance program (EAP)
• Paid time off and paid company holidays
• Family care and bonding leave

Pay

$77,800.00 - $132,300.00 Annually

Schedule

N/A