Spare Parts Coordinator

About the role

Responsible for managing the profitability and growth of Spare parts sales for PLB, BHS and Auxiliary equipment. The Spare Parts Sale Coordinator is responsible for coordinating spare-parts sales, inventory availability, customer requests, quotations, orders, purchasing, and fulfillment, while supporting the Spare Parts Manager's revenue and profitability objectives and achieving customer and internal department goals. Office environment.

Responsibilities

• Visit customers' locations to develop and maintain relationships; responding to airport, airline, maintenance, and internal customer requests, providing quotes, availability, lead times, and shipment status.
• Maintain contact with the Airport Industry, Customers and other Airlines staff for the use of new leads.
• Work with all departments to increase sales and customer satisfaction while maintaining focus on increasing spare parts sales.
• Develop and manage department goals, strategies, and annual department budget.
• Enter sales orders, provide parts quotes, enter RMAs, maintain parts sale new orders, update purchase requisitions, update customer records, and track shipments.
• Follow through sales order (SO) daily shipments.
• Manage replacement ordering with minimum order quantity and consumption of spare parts.
• Coordinate with the TKAS Office-Factory Managers and Supervisors.
• Perform related duties as assigned or as situation dictates.
• Ensure spare parts obsolescence is minimized and in line with budgeted provisions.
• Conduct customer follow-up and sales-development activities.
• Comply with occupational safety, health, and environmental responsibilities: work according to training and procedures, exercise personal safety responsibility, report accidents, unsafe acts, defective equipment to supervisor, cooperate with management in safety improvement activities.

Qualifications

• Language Skills: Knowledge of PBB/PLB, BHS, PCA, GPU, and other airport equipment spare parts preferred; highly proficient in spoken and written English.
• Educational/Experience: Excellent management skills, strong communication, leadership, customer service, and sales experience; 3 to 5 years’ experience in Airport/PBB/BHS preferred; college degree or equivalent management experience recommended; strong orientation to detail, organization, and ability to delegate necessary.

Skills

• Knowledge of Microsoft Office products (Excel, Word).
• Knowledge of sales processes required.
• Skilled in time-management and able to work independently.
• Skilled in customer relations.
• Skilled in written and oral communication with all levels internally and externally.
• Ability to multi-task, plan, prioritize work, and attention to detail.
• Ability to apply sound judgment and reasoning.