Spanish Speaking Customer Service Representative
Overview
¡Otter Products está buscando Representantes de Servicio al Cliente que hablen español para unirse a nuestro equipo!
Location Requirements
- Work 100% remotely
- Must live/work in Colorado or Wyoming, within 60-miles of our headquarters at 209 S. Meldrum St., Fort Collins, CO 80521
Benefits
- Provided laptop, docking station, and all required cables
- Two monitors with stands
- Wired keyboard and mouse
- Wired headset
- Monthly "internet allowance" to offset the cost of your internet service (subject to payroll taxes)
Hiring Process
- First round: Resume and Hiring Manager Review
- Second round: 30-minute video interview in English and Spanish
About Otter Products
About Otter Products: Otter Products, we grow to give. From our founder's garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation. Through our industry-leading brands - OtterBox, Liviri and OtterCares - we provide our partners the number-one selling and most trusted products in our categories. Our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give - together. By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in our future through education that inspires kids to change the world. And even as our global community of Otters continues to grow, our founder's core values are still at the heart of everything we do. We measure our success by our ability to give back to our communities and strengthen opportunities for all.
Responsibilities
- Represent Otter Products LLC by acting as an honorable brand ambassador
- Efficiently assist consumers through multiple contact channels (phone, email and chat) with a positive attitude and desire to help in a thorough manner
- Wholeheartedly assist consumers with warranties while providing a unique, positive, and overall delightful experience
- Provide real-time product expertise to educate customers on technical knowledge of our products and to emphasize how our d