Spanish Healthcare Interpreter I - PRN - Atrium Health Cabarrus-Concord

About the role

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The Interpreter accurately and skillfully interprets oral communication and basic written information, related to the healthcare encounter, between the Limited English Proficient (LEP) customer and the care team.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Requirements

• Knowledge of medical terminology and at least 1 year prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successfully completing an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.
• High school diploma required.
• Bachelor's degree preferred.

Qualifications

• Must be able to pass oral/written Spanish to English, oral and written Medical Language Assessment.
• Must lift a minimum of 10 pounds to shoulder height.
• Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
• Must be mobile throughout entire healthcare system.
• Must be able to deliver language access via in-person, telephone and video remote modalities.

Skills

• Strong communication skills.
• Ability to work independently and as part of a team.
• Attention to detail.
• Cultural sensitivity and awareness.
• Basic computer literacy.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Pay

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. Premium pay such as shift, on call, and more based on a teammate's job. Opportunity for annual increases based on performance.

Schedule

Variety of shifts including evenings, nights, holidays and weekends as needed.