Spanish Healthcare Interpreter I - Night Shift - Atrium Health Cabarrus-Concord

About the role

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. The interpreter also serves as a cultural broker, clarifier, and advocate to ensure positive clinical outcomes.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Troubleshoots basic application issues with software and customers as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Requirements

• High school diploma required.
• Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successfully completed an Interpreter Language Assessment required.
• Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Qualifications

• Must be able to interpret oral and written communication (Spanish to English/English to Spanish) in a healthcare environment and work night shift.

Skills

• Ability to communicate effectively in both Spanish and English.
• Strong interpersonal and communication skills.
• Understanding of healthcare terminology and procedures.
• Ability to work independently and manage multiple tasks simultaneously.
• Basic computer skills, including proficiency with Microsoft Office applications.

Benefits

Advocate Health offers a comprehensive suite of Total Rewards, including:

• Compensation
• Paid Time Off programs
• Health and welfare benefits
• Flexible Spending Accounts
• Defined contribution retirement plans
• Educational Assistance Program

Pay

Pay Range: $24.10 - $36.15

Schedule

Night shift: Tuesday through Friday from 11pm-7:30am AND Monday morning from 8:00am-12:00pm.