Spanish Healthcare Interpreter I

About the role

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. This position will be flexible and may require 1st, 2nd, or 3rd shift on any day of the week, including weekends and holidays.

Responsibilities

• Proactively responds to requests for language access in a healthcare setting.
• Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
• Troubleshoots basic application issues with software and customer as needed.
• Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
• Strives to contain costs at all times and leverages vendor relationships as needed.
• Interprets information regarding the patient's and family's healthcare needs.
• Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
• Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
• Translates basic written information as needed and within department guidelines.
• Serves as a cultural mediator and educate customers appropriately.

Requirements

• High school diploma required.
• Bachelor's degree preferred.
• 1-year related experience required.
• Knowledge of medical terminology and prior experience in a healthcare setting is required.
• National medical interpreter certification preferred.
• Demonstrated knowledge of oral/written language pair competency by successfully completing an Interpreter Language Assessment required.
• Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.

Qualifications

• Must lift a minimum of 10 pounds to shoulder height.
• Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
• Must be mobile throughout entire healthcare system.
• Must be able to deliver language access via in-person, telephone and video remote modalities.

Skills

• Excellent verbal and written communication skills.
• Ability to maintain confidentiality.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Ability to troubleshoot technical issues.

Benefits

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Pay

Pay Range $24.10 - $36.15 PRN position.

Schedule

This position will be flexible and may require 1st, 2nd, or 3rd shift on any day of the week, including weekends and holidays.