Spa Sales and Guest Service Lead
Hand & Stone Massage and Facial Spa · Delray Beach, FL · 2 mo ago
On-siteCustomer ServiceFull-time
Bonus
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
- Wellness resources
- Stress-free membership model
- Supportive environment
- Growth and well-being prioritized
- Various shifts designed to accommodate lifestyle
- Stable work environment
- Live sales training webinars
- Opportunities for lead spa associate and management roles
- KinderCare discount for childcare
- Personal care and discounts through the LifeMart program
- Meet membership sales goals
- Have a detailed knowledge of the menu of services
- Provide excellent customer service to members and guests
- Effectively communicate sales, promotions, and service options with clients
- Uphold spa cleanliness standards
- Answer phones, schedule appointments, and file documents
- Perform various other duties as assigned
- Minimum 2 years of Spa Associate or comparable sales experience required
- Proven track record of achieving or exceeding sales goals in a team environment
- Strong interpersonal skills with the ability to inspire, coach, and influence others
- Excellent communication, organization, and follow-up skills
- Availability for flexible scheduling, including evenings and weekends
- 18 years old or older
- High school diploma or equivalent
- Competitive hourly pay
- Monthly bonus opportunities based on individual and team sales performance
- Flexible scheduling